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Ian McLellan - Northpointe Bank
Loan Officer | NMLS# 823863

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
good communication throughout the entire process, consistently clear and prompt response!
Reply from Ian McLellan
April 8th, 2026 02:08 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Thank you for enabling a smooth process!
Reply from Ian McLellan
April 8th, 2026 01:05 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Smooth and eficient process.
Reply from Ian McLellan
April 7th, 2026 01:35 PM
I really appreciate the feedback and am looking forward to working with you again.
Ian was fast, helpful, and got me going after a single phone call. End to end was easy and pleasant.
Reply from Ian McLellan
April 6th, 2026 05:15 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
not applicable thankw
Reply from Ian McLellan
April 6th, 2026 01:20 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Smooth refi, great communication.Refinanced my 30-year fixed with Ian and the process was seamless from start to finish. He was responsive, transparent about costs, and proactive about keeping things on track. Closed ahead of the rate lock...
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Reply from Ian McLellan
April 6th, 2026 06:58 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Refinanced my 30-year fixed with Ian and the process was seamless from start to finish. He was responsive, transparent about costs, and proactive about keeping things on track. Closed ahead of the rate lock deadline with no surprises. Even...
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It was easy
Reply from Ian McLellan
April 6th, 2026 12:34 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Everything went great except a bit slow response time in conversation.
Reply from Ian McLellan
April 3rd, 2026 01:39 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
It was great working with Ian,.
Reply from Ian McLellan
April 2nd, 2026 01:38 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 823863
Awards
Northpointe Bank T...
Achievements
- Scotsman Guide Rankings 2014-2026
- Northpointe Bank Top Performer 2024-2025
- Top 500 Performer in Customer Satisfaction Experience.com
Hobbies
- Traveling
- Sports
- Walking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender