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Ian McLellan - Northpointe Bank
Loan Officer | NMLS# 823863

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Easy process, well explained and fast.
Reply from Ian McLellan
April 15th, 2026 12:48 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ian is very thorough and very responsive, and very patient, I feel safe to ask any questions, and is also proactive on reminding us of any steps we need to ale so the closing keeps moving.
Reply from Ian McLellan
April 14th, 2026 02:25 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Thank you
Reply from Ian McLellan
April 13th, 2026 01:40 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Thank you, Ian. Call me when rates drop again ;)
Reply from Ian McLellan
April 13th, 2026 07:58 PM
I really appreciate the feedback and am looking forward to working with you again.
We have refinanced with Ian and Northpointe before and it is always a very easy process. His communication is wonderful and the fees are very reasonable. We hope to use Ian again in the future for the next refinancing!
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Reply from Ian McLellan
April 13th, 2026 03:33 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ian is a great agent to work with, very responsive and patient with good answers to any questions I have. And his service extends beyond closing. He helped me after my mortgage was bought by another bank and now helped me again with refinance....
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We've done business with Ian multiple times and it has always been a great experience.
Reply from Ian McLellan
April 9th, 2026 03:58 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
got the deal that was offered.
Reply from Ian McLellan
April 9th, 2026 01:44 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Ian is great to work with and always on top of everything. We've done multiple loans with him now and will continue to do business with Northpointe based on the excellent experience.
Reply from Ian McLellan
April 9th, 2026 12:41 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Ian is always a pleasure to work with
Reply from Ian McLellan
April 9th, 2026 04:32 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 823863
Awards
Northpointe Bank T...
Achievements
- Scotsman Guide Rankings 2014-2026
- Northpointe Bank Top Performer 2024-2025
- Top 500 Performer in Customer Satisfaction Experience.com
Hobbies
- Traveling
- Sports
- Walking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender