Ian McLellan - Northpointe Bank's Cover Image
Ian McLellan - Northpointe Bank - Loan Officer | NMLS# 823863 in Grand Rapids, MI
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Ian McLellan - Northpointe Bank

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Loan Officer | NMLS# 823863

Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
  • SFTP
    C
    Christian H
    Mattawan, MI
    Posted on May 28th, 2025 03:10 PM
    As simple as rhis this process gets.
    Reply from Ian McLellan
    June 4th, 2025 03:16 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • SFTP
    R
    Ramsey E
    Mattawan, MI
    Posted on May 28th, 2025 01:11 PM
    It was a smooth process
    Reply from Ian McLellan
    June 4th, 2025 01:15 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • SFTP
    A
    Amy E
    Post Falls, ID
    Posted on May 25th, 2025 03:54 PM
    Ian is prompt and efficient.
    Reply from Ian McLellan
    June 1st, 2025 03:57 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • SFTP
    C
    Casey G
    Berrien Springs, MI
    Posted on May 22nd, 2025 01:25 PM
    it was great working with Ian.
    Reply from Ian McLellan
    May 29th, 2025 01:27 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • SFTP
    C
    Camille C
    Chicago, IL
    Posted on May 22nd, 2025 12:10 PM
    As a first time home buyer, Ian answered all my questions in a way that I could understand. everything went smoothly and as quickly as possible
    Reply from Ian McLellan
    May 29th, 2025 12:11 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • Zillow
    C
    Casey G
    Oronoko, MI
    Posted on May 21st, 2025 12:00 AM
    Refinanced for a lower rate and had a great experience. Smooth experience and got to do closing from the comfort of my own home. Ian was great and responsive immediately to all my questions.
  • SFTP
    R
    Ryan M
    Hardeeville, SC
    Posted on May 16th, 2025 12:34 AM
    Great communication and speed of closing.
    Reply from Ian McLellan
    May 23rd, 2025 12:38 AM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • Zillow
    R
    Ryanmeier03
    Hardeeville, SC
    Posted on May 16th, 2025 12:00 AM
    Not only did I find the lowest rate through Ian, but was able to close in a tight window of less than 3 weeks! Great communication and status updates.
  • SFTP
    K
    Kevin K
    Chesterfield, VA
    Posted on May 15th, 2025 11:31 PM
    Answer your customers questions, don't make them feel dumb, don't send an appraiser with complaints of professional misconduct filed against them, use an appraiser that is actually familiar with the area/market, cleary communicate closing date,...
    read more
    Reply from Ian McLellan - Northpointe Bank
    May 27th, 2025 04:37 PM
    Thank you for taking the time to leave a review; your feedback is important to me. We always aim to provide top-notch service, and it’s disappointing to learn we missed the mark with the solutions we provided. I appreciate you giving us the...
    read more
  • Zillow
    M
    Markminnesma
    Jenison, MI
    Posted on May 14th, 2025 12:00 AM
    Ian helped my wife and I with a refinance about five years ago and also buy our new home this year. Ian and his team worked very hard to help us reach our closing date. They communicated well every step of the way and helped clarify what items...
    read more
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Memberships
    • YMCA
    Addresses and Serving Areas

    Year Started

    1988

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 823863
    Awards
    Northpointe Bank Top Performer 2024
    Northpointe Bank T...
    Achievements
    • Scotsman Guide Rankings 2014-2026
    • Northpointe Bank Top Performer 2024-2025
    • Top 500 Performer in Customer Satisfaction Experience.com
    Hobbies
    • Traveling
    • Sports
    • Walking
    • View All
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender