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Ian McLellan - Northpointe Bank
Loan Officer | NMLS# 823863

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
As simple as rhis this process gets.
Reply from Ian McLellan
June 4th, 2025 03:16 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
It was a smooth process
Reply from Ian McLellan
June 4th, 2025 01:15 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Ian is prompt and efficient.
Reply from Ian McLellan
June 1st, 2025 03:57 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
it was great working with Ian.
Reply from Ian McLellan
May 29th, 2025 01:27 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
As a first time home buyer, Ian answered all my questions in a way that I could understand. everything went smoothly and as quickly as possible
Reply from Ian McLellan
May 29th, 2025 12:11 PM
I really appreciate the feedback and am looking forward to working with you again.
Refinanced for a lower rate and had a great experience. Smooth experience and got to do closing from the comfort of my own home. Ian was great and responsive immediately to all my questions.
Great communication and speed of closing.
Reply from Ian McLellan
May 23rd, 2025 12:38 AM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Not only did I find the lowest rate through Ian, but was able to close in a tight window of less than 3 weeks! Great communication and status updates.
Answer your customers questions, don't make them feel dumb, don't send an appraiser with complaints of professional misconduct filed against them, use an appraiser that is actually familiar with the area/market, cleary communicate closing date,...
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Reply from Ian McLellan - Northpointe Bank
May 27th, 2025 04:37 PM
Thank you for taking the time to leave a review; your feedback is important to me. We always aim to provide top-notch service, and it’s disappointing to learn we missed the mark with the solutions we provided. I appreciate you giving us the...
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Ian helped my wife and I with a refinance about five years ago and also buy our new home this year. Ian and his team worked very hard to help us reach our closing date. They communicated well every step of the way and helped clarify what items...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 823863
Awards
Northpointe Bank T...
Achievements
- Scotsman Guide Rankings 2014-2026
- Northpointe Bank Top Performer 2024-2025
- Top 500 Performer in Customer Satisfaction Experience.com
Hobbies
- Traveling
- Sports
- Walking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender