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Ian McLellan - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8469
Rating: 4.92

Loan Officer | NMLS# 823863

Northpointe Bank

4.92

(916)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8469

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/ian-mclellan/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM(Open now)

Fri

8 AM to 6:30 PM

Sat

closed

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4.92

(916)

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Experience.com

4.82

(314)

Zillow

4.98

(593)

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Everything went smoothly.

Reply from Ian McLellan

May 20th, 2025 05:08 PM

I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.

I started my communications with Ian in the middle of March, and just closed on our house in the first week of May. I am a first time homebuyer, and I had so many questions and concerns. Throughout the whole process Ian was available through...

Appraisal did not happen on time, which caused multiple delays in closing, otherwise lending process was good.

Reply from Ian McLellan

May 15th, 2025 03:05 PM

Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.

Was easy and friendly. Also not pushy was very happy with the experience

Reply from Ian McLellan

May 15th, 2025 02:03 PM

We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.

Ian was wonderful. At any point If I had questions or concerns I could call, email, or text him and get an answer quickly. He definitely helped with my anxiety a lot!

Reply from Ian McLellan

May 14th, 2025 02:51 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

Ian was always super friendly and also super knowledgeable about the process. The team at Northpointe was also prompt and timely throughout our loan process. Experience was great, but if I could have changed anything I would have loved a call...

Reply from Ian McLellan

May 14th, 2025 02:02 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Ian sent us an updated rate when rates dropped before we decided to lock in. We had a less than 30 day closing period and Ian&co got everything done in record time. My realtor and the title company both commented how easy he was to work with...

Reply from Ian McLellan

May 9th, 2025 12:36 AM

Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.

Ian is totally awesome. It was our first time securing a loan and he sent us updated loan documents with better rates unprompted until we locked in our loan. We had an expedited closing (28 days) and Northpointe got everything done in record...

I had zero relationship with Northpointe Bank; It was a chance connection via Zillow; I was somewhat skeptical of rates and speed to close; After my first discussion with Ian McLellan I knew I made the right choice. I have purchased and refinanced...

Reply from Ian McLellan

May 7th, 2025 09:04 PM

I really appreciate the feedback and am looking forward to working with you again.

Ian was very responsive, even after hours and on weekends. He was very good at following up with us to make sure we didn't need anything or to remind us of an approaching deadline .

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)