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Ian McLellan - Northpointe Bank
Loan Officer | NMLS# 823863

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ian was responsive and helpful throughout the process. I enjoyed working with him and would(/will) recommend him to friends and family. Even when there was a clerical error by the closing dept and the title company, he worked hard to make it...
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Reply from Ian McLellan
October 8th, 2025 08:18 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
We had a great experience working with Ian.
Reply from Ian McLellan
October 8th, 2025 02:16 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Thank you very much,
Reply from Ian McLellan
October 8th, 2025 01:21 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
good mortgage rate, always good and knowlegable response, efficient loan provessing
Reply from Ian McLellan
October 6th, 2025 01:34 AM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
This is our 2nd time using Northpointe for our loan needs. It is always a seamless experience with no stress and everything is completed in a timely manner. I hope to use them again in the future for refinancing needs!
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Reply from Ian McLellan
October 4th, 2025 03:46 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Ian was the reason
Reply from Ian McLellan
October 3rd, 2025 01:03 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Ian answered all our questions and made sure we got to our closing date on time.
Reply from Ian McLellan
October 1st, 2025 07:46 PM
I really appreciate the feedback and am looking forward to working with you again.
Ian has good knowledge, very clear and transparent. He gives best option.He has very good patience and tries to clarify our questions very well.he keeps the process simple.
Reply from Ian McLellan
September 30th, 2025 10:30 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Overall great experience
Reply from Ian McLellan
September 30th, 2025 01:17 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
I had an excellent experience working with Ian. He was always responsive even during late nights and provided detailed information every step of the way. His guidance made the process smooth and helped me close on my home right on time. I truly...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 823863
Awards
Northpointe Bank T...
Achievements
- Scotsman Guide Rankings 2014-2026
- Northpointe Bank Top Performer 2024-2025
- Top 500 Performer in Customer Satisfaction Experience.com
Hobbies
- Traveling
- Sports
- Walking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender