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Ian McLellan - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8469
Rating: 4.92

Loan Officer | NMLS# 823863

Northpointe Bank

4.92

(916)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8469

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/ian-mclellan/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM(Open now)

Fri

8 AM to 6:30 PM

Sat

closed

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4.92

(916)

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4.82

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Applying for a mortgage these days is not easy with all of the documentation that is required to prove that you are not a scammer or money launderer. Ian made the process fast and easy. He was responsive to questions, and he sent reminders...

Great customer support . the process was fast and efficient

Reply from Ian McLellan

October 20th, 2025 03:50 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

Ian is very easy to work with. He was very helpful and straight forward. I dod not have any issues at all and the process truly could not have gone any smoother.

Excellent experience refinancing our house with Ian. He was very responsive without being intrusive. He answered all our questions and incredibly helpful with making sure underwriting was satisfied with our documents. Highly recommend!

I shopped around and Northpointe’s interest rate was a full percentage point lower than my other quotes. I was bracing for big loan fees—didn’t happen. Ian and his team were responsive, transparent, and the portal made every step clear so I...

Ian was always available and responsive even when I was not ready to move forward in the process.

Reply from Ian McLellan

October 15th, 2025 05:24 PM

Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.

Ian was extremely patient and promptly responded to every request I had. Would highly recommend working with Ian for all your mortgage needs. Ian didn't rush me with our refinance and worked with me until the rates came down to what I was comfortable...

Quick, easy, and communicated effectively!

Reply from Ian McLellan

October 13th, 2025 01:22 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

Ian was super easy to work with and made the refinance process very smooth.

Reply from Ian McLellan

October 11th, 2025 07:08 PM

Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.

Ian was very easy to work with and incredibly responsive to my questions.

Reply from Ian McLellan

October 10th, 2025 05:11 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)