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Ian McLellan - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8469
Rating: 4.92

Loan Officer | NMLS# 823863

Northpointe Bank

4.92

(916)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8469

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/ian-mclellan/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM

Sat

closed

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4.92

(916)

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4.82

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always quick response from Ian

Reply from Ian McLellan

March 2nd, 2026 02:46 PM

Hi Hiu, It's great to hear that you've been satisfied with the response times during your refinancing process. I aim to provide timely assistance, and I'm pleased it made a positive impact on your experience with Northpointe Bank. Should you...

Ian was professional, prompt and helpful. Plus, he matched the best rate I received from another (unpleasant, unprofessional) lender.

Reply from Ian McLellan

March 2nd, 2026 01:50 PM

We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.

straight forward quotes, Ian is great, no shadiness, and great rates!

Reply from Ian McLellan

February 26th, 2026 04:08 PM

Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.

Thank you!

Reply from Ian McLellan

February 26th, 2026 03:20 PM

I really appreciate the feedback and am looking forward to working with you again.

Isn was great

Reply from Ian McLellan

February 25th, 2026 06:01 PM

I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.

Ian commuinicated effectively and efficiently.

Reply from Ian McLellan

February 23rd, 2026 01:20 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

It seemed at times that there was a discnonect between the lending officer and support staff when it came to what documents had already been provided . The underwriting staff were super picky about social security benefits and were asking for...

Reply from Ian McLellan

February 23rd, 2026 01:27 PM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

Thank you!

Reply from Ian McLellan

February 19th, 2026 08:22 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

Ian was very responsive, professional, and I can tell he is an experienced Loan Officer. He tells you what needs to be done and I really felt like he was by my side during the mortgage refinance process. I highly recommend Ian and Northpointe...

Reply from Ian McLellan

February 19th, 2026 06:33 PM

I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.

Quick closing with no issues, no surprises, and a good rate with the right

Reply from Ian McLellan

February 19th, 2026 10:57 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)