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Ian McLellan - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8469
Rating: 4.92

Loan Officer | NMLS# 823863

Northpointe Bank

4.92

(916)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8469

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/ian-mclellan/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM

Sat

closed

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4.92

(916)

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Experience.com

4.82

(314)

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4.98

(593)

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Not only did Ian match the best rate I could find, he did so without the pressure tactics I encountered from other lenders. He was exceptionally helpful, offering unbelievably timely responses to every inquiry that occurred throughout the process....

Ian was knowledgeable and helped us secure a stellar rate, which we’re very happy with. He was very responsive and clearly understands the lending process well.That said, parts of the experience felt rushed and at times pushy. After we submitted...

Getting a mortgage is never fun, in my opinion, but, I think the process was made as simple as it could have been.

Reply from Ian McLellan

February 18th, 2026 03:15 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

Great rates

Reply from Ian McLellan

February 17th, 2026 04:29 PM

I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.

Ian was very responsive, professional, and I can tell he is an experienced Loan Officer. He tells you what needs to be done and I really felt like he was by my side during the mortgage refinance process. I highly recommend Ian and Northpointe...

Ian made the refinance process straight forward and easy. He overcommunicated and answered any questions quickly.

Reply from Ian McLellan

February 16th, 2026 09:36 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

Ian distinguished himself immediately from the first email of introduction, professional and sincere, informational yet just all that you need.Being mentioned in that email is his reputation being a superb, star loan officer, which can't say...

Ian was proactive and helpful.

Reply from Ian McLellan

February 6th, 2026 05:25 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

We had a great experience refinancing our mortgage. Ian was knowledgeable, patient, and always quick to respond to questions. He made what could have been a stressful process feel easy and well organized.

Reply from Ian McLellan

February 3rd, 2026 08:32 PM

We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.

Recently refinanced with Ian. Not only did he have the best rates, but he made the process very smooth. Would recommend working with him again!

101–110 of 916

About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)