Heather Sapp
Loan Originator | NMLS# 1277020
Who you work with Matters!
When you want guidance in buying or refinancing a home, entrust that process to me! With 10 years’ experience in the Mortgage Industry, I will use all my skills and knowledge to put you on the right path and into... Show More
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Reviews from Web
Heather kept me informed through the entire process! Communication is key!
Reply from Heather Sapp
November 15th, 2025 08:44 PM
Bradley, it's great to hear that the communication throughout the process was effective for you. I agree that keeping everyone informed is crucial, and I'm pleased that it made a positive impact on your experience. If there's anything further...
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Went great and fast, worked hard to help us with our future home
Reply from Heather Sapp
November 15th, 2025 08:44 PM
It's great to hear that everything went smoothly and efficiently with your home purchase. I'm glad I could assist you in securing your future home. If there's anything more I can do for you, feel free to reach out.
The communication and the explaining was amazing for us first time buyers. They were there every step of the way and answered all of our questions with ease and great detail.
Reply from Heather Sapp
November 12th, 2025 04:14 PM
It's great to hear that the communication and guidance were helpful during your home-buying experience. I understand the importance of clarity, especially for first-time buyers, and I'm pleased that I could assist you throughout the process....
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Heather is the best!
Reply from Jim Axner
November 11th, 2025 09:19 PM
Hi Makayla--Your feedback is appreciated. It's great to hear you're happy with Heather's service at Howard Hanna Mortgage Services. Should you have any more comments or need further assistance, feel free to reach out. THANK YOU!
Heather is always working for the (my) client. Her goal is to get everyone to the closing table and works hard to keep everyone informed and on top of the process. I appreciate the communication she provides to clients, agents and title.
Reply from Heather Sapp
October 29th, 2025 08:08 PM
Your acknowledgment of my efforts means a lot. Ensuring clear communication and a smooth process for everyone involved is a priority for me, so I'm pleased to hear it made a difference in your experience. If there's ever anything more I can...
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Timely replies to emails & texts would have alleviated streeful wait times. My husband & I reached out to Heather Sapp & Terri Matt several times. No replies from them told me we were not valued clients & our concerns unimportant. we requested...
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Reply from Heather Sapp
October 25th, 2025 12:02 AM
I'm sorry to hear about the challenges you experienced. I understand that timely communication is crucial and that errors like the confusion between a 15-year and a 30-year loan can cause significant frustration. It's clear I need to focus...
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Better communication from Heather and Teri Matt. Difficult getting answers to questions and we requested a 15 year loan. Found out lender required a 30 year loan at a higher interest rate on pre-disclosure. Did not receive any communication...
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Reply from Heather Sapp
October 24th, 2025 04:58 PM
James, I genuinely appreciate your feedback and am sorry to hear about the issues you've encountered. It's clear that communication was not up to the expected standard, and I understand how important timely responses and accurate information...
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Thank you.
Reply from Heather Sapp
October 2nd, 2025 11:55 PM
Your appreciation is greatly valued. If there's anything more you'd like to share or any way I can assist you in the future, please feel free to reach out.
Good, friendly communications.
Reply from Heather Sapp
October 2nd, 2025 11:56 PM
I'm glad you found the communication good and friendly. It's important to me to ensure that interactions are both helpful and approachable. If there's anything else I can assist you with, feel free to reach out.
I got a little bit of conflicting information on when I would be clear to close, which caused me to make quite a few last-minute rescheduling calls and cost some additional funds.
Reply from Heather Sapp
October 1st, 2025 05:22 PM
Thank you for sharing your experience, Josiah. I understand how receiving conflicting information on closing can be frustrating and cause unnecessary adjustments. I apologize for any inconvenience this might have caused. I am reviewing this...
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About
Who you work with Matters!
When you want guidance in buying or refinancing a home, entrust that process to me! With 10 years’ experience in the Mortgage Industry, I will use all my skills and knowledge to put you on the right path and into the right loan program that fits your needs. You can expect open and honest communication throughout the whole process as I know first-hand how stressful it can be. My number one goal is to make sure that you have the best experience possible so that you want to tell all of your family and friends! Referrals are the heart of my business!
Products & Services
Mortgage Loan Officer
Mortgage Refinance
Specialities
Mortgages, Refinances, and Credit Repair
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Positions
- Howard Hanna Mortgage Services - Mortgage Loan OfficerJul 25th, 2022 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
2022
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1277020
Hobbies
- Riding Harleys
- Traveling
- Horse Back Riding
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.