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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Everything went seamlessly with our refinance . Gwen and her team have been remarkable both times we have used them! Thank you!!
Reply from Gwen Swain
March 30th, 2026 06:26 PM
Amy, I'm grateful for your kind words and for trusting me with your refinancing needs once again. Knowing that everything went seamlessly both times is wonderful to hear. If there's ever anything more you might need, please feel free to reach...
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Responsive nice to work with!
Reply from Gwen Swain
March 17th, 2026 01:12 PM
Jeremy, I'm happy to hear you found the experience responsive and pleasant. If there's anything further I can assist with, please don't hesitate to reach out.
Easy to work with. Excellent communication.
Reply from Gwen Swain
March 16th, 2026 03:33 PM
Danielle, I'm pleased to know you found the process easy, and that our communication met your expectations. If there's anything more I can help you with, feel free to reach out.
Gwen and her team were fantastic. Made all communication clear, and answered all questions about the process quickly. super easy re finance
Reply from Gwen Swain
March 16th, 2026 04:55 PM
Aaron, I'm glad to hear that you found the communication clear and the refinancing process easy. Ensuring that your questions are answered promptly is always a priority for me. If there's anything else you need or any more questions come up,...
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Gwen and her team made the home buying process so quick and easy! They had geat communication throughout the whole thing, great customer service all around, answering any questions I had in such a timely manner. We had a very short window of...
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Reply from Gwen Swain
March 12th, 2026 04:24 PM
Tori, I’m pleased to know that the home buying process was both quick and easy for you. Ensuring open communication and addressing your questions promptly is important to me, and it's great that it made a difference for you. I’m glad we could...
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Everyone was great to work with. Emails and electronic signing were easy and convenient to navigate. Submitting my paperwork was at a convenient location
Reply from Gwen Swain
March 10th, 2026 04:40 PM
It's great to hear you found working with everyone to be a positive experience, Joshua. I'm glad the emails and electronic signing were convenient for you, and that the process of submitting your paperwork went smoothly. If there's anything...
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Our experience was so easy and the communication from Waterstone mortgage was a big part of that!
Reply from Gwen Swain
March 9th, 2026 01:09 PM
Nicolette, I'm glad to hear that the communication made your experience easier. Ensuring a smooth process is always a priority for me. If there's anything else you need, please don't hesitate to get in touch.
Highly recommend!! From start to finish Gwen and her team were amazing to work with! They answered all our questions in a timely manner, always professional and attentive. They had great communication and updates throughout the entire process,...
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Reply from Owner
March 2nd, 2026 05:57 PM
Thank you so much, Tori! We really enjoyed working with you and we hope we get the chance again someday. Please let us know if you ever need anything. Enjoy your new home. 😊
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Gildardo S
Reply from Owner
March 6th, 2026 03:30 PM
I appreciate the five-star rating, Gildardo. If you need any further assistance, I'm here to help.
This experience was definitely a process but I was always walked through the process consistently checked up on, and updated on the process as well. I was never left wondering what was going on I was treated like family and very well taking...
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Reply from Gwen Swain
March 5th, 2026 08:35 PM
Thank you for sharing your experience, Gildardo. I'm pleased to know that you felt well-informed and supported throughout the entire process. It's important to me that my clients feel like family, and I'm glad you did. If there's anything more...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends