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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
From start to finish the team at Waterstone Mortgage was professional, knowledgeable, friendly, and genuinely caring about my experience buying a home. Always ready to answer any questions or support my needs, the team at Waterstone Mortgage...
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Reply from Gwen Swain
May 4th, 2026 05:29 PM
Jeffrey, I'm pleased to know that you found the team at Waterstone Mortgage professional and supportive throughout your home-buying journey. It's important to me that you felt valued and well-cared for during the process. Thank you for your...
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This process was easy thanks to all the staff at Waterstone! Any questions you have will be answered with a great attitude!
Reply from Gwen Swain
April 27th, 2026 02:43 PM
Sandy, I'm glad to hear that the process was easy for you and that our team at Waterstone was able to assist with any questions you had. A positive attitude is something we strive for, and your feedback is greatly appreciated.
Got us a home loan!
Reply from Gwen Swain
April 27th, 2026 06:53 PM
Carie, I'm happy I could assist you in securing a home loan. Thank you for choosing Waterstone Mortgage!
Working with Gwen, Kathryn, and Andrew at WaterStone Mortgage was truly an incredible experience from start to finish. When we first reached out, we honestly didn’t think buying a home within six months was even possible—it felt like something...
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Reply from Owner
April 15th, 2026 07:30 PM
We are So excited that you had such a good experience. You were wonderful to work with. We are happy for you and we hope we get to work with you again in some capacity (liek a refinance some day maybe). We hope you love your home and make many...
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Working with Gwen, Kathryn, and Andrew at WaterStone Mortgage was truly an incredible experience from start to finish. When we first reached out, we honestly didn’t think buying a home within six months was even possible—it felt like something...
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Reply from Gwen Swain
April 22nd, 2026 05:27 PM
Joshua, I'm so pleased to hear about your positive experience with me, Kathryn, and Andrew at Waterstone Mortgage. It was truly a pleasure working with you and helping your family find the perfect home. Your kind words about our honesty and...
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Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Jamie M
Reply from Owner
April 20th, 2026 03:01 PM
Jamie, thank you for the fantastic rating! I'm pleased to know you had a great experience with Waterstone Mortgage. If you ever have more questions or need assistance, don't hesitate to reach out.
The process was easy and everyone involved was extremely helpful and knowledgeable.
Reply from Gwen Swain
April 20th, 2026 01:22 PM
Jamie, I'm happy to hear that you found the process easy and that everyone involved was helpful and knowledgeable. Ensuring a smooth experience is always my goal. If you have any more questions or need further assistance, feel free to reach...
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Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Cody D
Reply from Owner
April 10th, 2026 03:02 PM
Thank you for the positive rating, Cody. If you need anything or have any questions, don't hesitate to reach out.
Great!! Answer every question quickly, Professional, And just made everything smooth!!
Reply from Gwen Swain
April 10th, 2026 02:05 PM
Cody, I appreciate your feedback and am glad to hear that everything went smoothly for you. It's important to me that all questions are answered promptly and professionally. If there's anything else you need or any further questions arise,...
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Gwen and the team are very supportive and helpful. Made the process a lot quicker than it probably would've been otherwise.
Reply from Gwen Swain
April 7th, 2026 03:18 PM
Ryan, I'm pleased to know that the support and help from my team and me made the process quicker for you. Streamlining things for our clients is something I always strive for. If you need any more assistance or have additional questions, feel...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends