

Top 5%
Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
You and your team were great to work with. You were very detailed and informative. Thank you for your efforts in helping us get a great home here in Idaho.
Thank you,
Jonathan Karkosky
Reply from Gwen Swain
March 5th, 2026 05:23 PM
I'm glad to know you found the process detailed and informative, Jonathan. It was a pleasure assisting you in securing your home in Idaho. If you ever have any questions or need further assistance, please feel free to reach out.
Gwen and the team were so helpful and attentive throughout the entire home buying proces, we genuinely felt that they had our best interest at heart . I will be recommending anyone I know buying a house to Waterstone.
read more
Reply from Gwen Swain
March 4th, 2026 08:32 PM
I’m grateful for your feedback and your intention to recommend Waterstone, RayLee. It's important to me that you felt well taken care of during the home buying process. If there's anything else you need or any questions you have in the future,...
read more
Great grwat
Reply from Gwen Swain
March 3rd, 2026 07:14 PM
I appreciate your enthusiasm and support, Robert. If there's anything further I can assist you with, please don't hesitate to reach out.
Gwen was great and made the home buying process easy!
Reply from Gwen Swain
March 2nd, 2026 09:39 PM
I appreciate your kind words, Rusty. I'm glad to hear that I could make the home buying process easier for you. If you have any questions or need assistance in the future, feel free to reach out.
Working with the team at Waterstone Mortgage—especially Gwen and her incredible staff—was truly a seamless and positive experience from start to finish.As first-time homebuyers navigating a move to a new state, we had countless questions and...
read more
Reply from Gwen Swain
February 25th, 2026 04:55 PM
Thank you for sharing your kind words, Adriana. I'm pleased to know that my team and I could support you through the home buying process as you transitioned to a new state. It's crucial to me that you felt informed and confident along the way....
read more
Gwen’s team is truly the best! I will definitely recommend them to everyone I know.
Reply from Owner
July 2nd, 2026 02:12 PM
I'm grateful for your kind words and your willingness to recommend my team, Sheena. It's important to me that you had a positive experience. If you ever need assistance or have any questions in the future, I'm here to help.
Everytime we have worked with your team , everyone has been amazing and truly helpful! you never make me feel bad for asking questions.
Reply from Gwen Swain
February 16th, 2026 06:26 PM
It's wonderful to hear that you've consistently found the team helpful, Sheena. I'm glad you feel comfortable asking questions, and I aim to maintain that supportive environment. If there's anything specific you need or want to discuss further,...
read more
We are first time home buyers and the process want smooth everyone was very polite and informative and if we had any questions they were there to answer them we had a great experience with Gwen and her team we highly recommend.
Reply from Owner
February 5th, 2026 09:32 PM
Thank you for sharing your positive experience as first-time home buyers, Luis. I'm really pleased to hear that the process went smoothly and that you found everyone polite and informative. It's fantastic that you felt supported throughout....
read more
Everyone was very polite and informative and if i had any questions they were there to answer them we i had a good experience
Reply from Gwen Swain
February 4th, 2026 03:09 PM
It's great to hear you had a positive experience, Luis. I'm glad that you found everyone to be polite and informative. If you have any more questions or need further assistance, feel free to reach out at any time.
Quick, easy refi handled well by your team. Samantha Moncada was always willing to take a call and answer my questions and put up with delays on my side. She was great to work with. We appreciate Kathryn Alexander's work as well. Just a solid...
read more
Reply from Gwen Swain
January 26th, 2026 03:31 PM
I'm pleased to hear that your refinance process went smoothly, Michael. It's great to know that Samantha was attentive to your needs and that Kathryn also contributed positively. Your recognition of their efforts is appreciated. If you have...
read more
81–90 of 578
About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends