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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
Gwen was so easy to work with! Really polite and understanding! Loved working with her, she made buying my first home easy! I would work with Gwen again in a heartbeat!
Reply from Owner
June 18th, 2018 12:00 AM
Thank you for the review. Going through the loan process as a first-time homebuyer can sometimes be a difficult experience. We're glad that Gwen was able to make your loan experience an easy one. Congratulations on your new home.
Everyone needs to use Gwen. She is always available to help no matter the time of day. It was so easy to get in touch with her over the phone, through email, and even text. She is the BEST in customer service. I wish I experienced her level...
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Reply from Owner
June 19th, 2018 12:00 AM
Thank you for the review, Jade. Having a loan originator who is available to answer questions any time of day, helps you feel at ease during the loan process. It sounds like Gwen delivered a phenomenal loan experience for you. Congratulations...
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Gwen made our purchase experience painless and as easy as possible going the extra mile to save us time. She's a PRO and gave us top notch friendly service & the best care possible. We live in Oregon and I didn't even get the pleasure of meeting...
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Reply from Owner
June 12th, 2018 12:00 AM
Thank you for the review. Having a loan originator who is able to communicate and connect while being a state away really is " top notch" service. We're glad you had a great loan experience with Gwen.
Gwen was extremely attentive and knowledgeable. As first time home buyers we had tons of questions. She helped us every step of the way. She was very helpful.
Reply from Owner
May 31st, 2018 12:00 AM
Thank you for the review. It sounds like you had a great loan experience with Gwen. Being a first-time home buyer, we're glad Gwen was able to guide you through every step of the loan process. Congratulations on your first home.
Our experience with Gwen was by far the best. She was extremely helpful with helping us understand the process and communicating all of our options. She was very prompt in responding to all of our questions as well. I highly recommend her for...
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Reply from Owner
May 31st, 2018 12:00 AM
Thank you for the 5-star review. Having a loan originator who takes the time to ensure you understand the loan process makes everything easier. We're happy to hear you had a great loan experience with Gwen.
Gwen and her staff are amazing. They got us in our new home in 30 days!. They worked day and night for us helping us with all of the paperwork needed. They kept us updated daily with how things were going. They truly care about their clients....
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Reply from Owner
May 18th, 2018 12:00 AM
Thank you for the 5-star review Daniel. Having a dedicated and hardworking loan originator like Gwen, makes for a quick and easy loan process. Congratulations on your new home!
My experience with Gwen was tremendous. She thorough and personable. I never had to worry. She kept in contact with me throughout the whole process to update me and get required information. She was a big reason closing day went off without...
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Reply from Owner
April 18th, 2018 12:00 AM
Thanks for the 5-star review, Megan! We're glad you were able to keep in touch with Gwen throughout the loan process. It sounds like you had an amazing experience. Stay in touch!
I was lucky to be referred to Gwen and her team through my realtor. Everything went so smoothly from start to closing- I highly recommend using her as your lender. It made buying our first home a lot less painful than i had expected it to be....
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Reply from Owner
April 16th, 2018 12:00 AM
Thanks for the 5-star review, Lindsey! Wow, closing a week early really is the "cherry on top" of an amazing mortgage experience. We're glad Gwen helped make your loan process a positive one.
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends