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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
Such a hard and over thought process made simple and easy with the amazing team at Waterstone!
Reply from Gwen Swain
May 18th, 2026 02:56 PM
Ty, I'm pleased to hear that the process was made simple and easy for you. Thank you for your positive feedback about my team at Waterstone Mortgage!
All parties at Waterstone were professional and helpful. Our loan was prepared and completed on time.
Reply from Gwen Swain
May 18th, 2026 05:54 PM
Jacquelyn, I'm happy to hear that you found our team at Waterstone professional and helpful. It's great to know your loan was prepared and completed on time. Thank you for your feedback!
You guys where amazing!!
Reply from Gwen Swain
May 15th, 2026 05:07 PM
Troy, I'm grateful for your kind words and glad to hear that you had a positive experience with us. Thank you for sharing your feedback!
Gwen and the team were helpful every step of the way through our homebuying process. Thank you all SO much for helping our dreams come true!
Reply from Owner
May 5th, 2026 02:54 PM
Oh my goodness, we are So happy for you! Grateful to be a part of your path to homeownership! Congrats and enjoy your home. We hope to work with you again someday. 😊
Gwen and team were wonderful to work with every step of the way!
Reply from Gwen Swain
May 12th, 2026 01:38 PM
Paige, I'm glad to hear that you found it appreciated to work with my team and me throughout the process. Your feedback means a lot, and I'm thankful for your kind words!
Throughout our long process we had great communication and help with any questions we had. even when our situtation changed, we had the help we needed to navigate it :)
Reply from Gwen Swain
May 11th, 2026 01:49 PM
Erica, I'm glad to hear that the communication and support met your expectations throughout the process. It's important to me that you felt well-guided, especially when your situation changed. Thank you for sharing your experience!
You all were very freindly made use feel at home,
Reply from Gwen Swain
May 11th, 2026 03:40 PM
William, I'm happy that you felt at home and found everyone friendly. Your comfort is very important to me. Thank you for sharing your positive experience!
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Stephanie N
Reply from Owner
May 11th, 2026 02:46 PM
Stephanie, thank you for the perfect rating! I'm glad to know you had a positive experience with Waterstone Mortgage. If you ever have any questions or need assistance, feel free to reach out.
Great team! Very responsive. Will use them again.
Reply from Gwen Swain
May 11th, 2026 07:18 PM
Stephanie, I appreciate your kind words about the team's responsiveness. It's appreciated to know you plan to work with us again. Thank you!
Gwen Swain at Waterstone Mortgage is wonderful. She and her team were incredible to work with during my house buying journey. Knowledgeable, professional, friendly, and genuinely caring about her clients experience, Gwen and her team were in...
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Reply from Owner
May 4th, 2026 05:08 PM
That is the most generous review. Thank you so much. It was Such a pleasure to work with you and I hope we get the opportunity again someday. Please let us know if you need anything and thanks again! 😀
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery
Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends