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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
Gwen was a wonderful part of our buying experience! She was always very prompt, knowledgeable, and kind. She even delivered a precious baby and was STILL in fantastic comminication the days leading up to the delivery as well as the days immediately...
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Reply from Owner
October 25th, 2018 12:00 AM
Kim, thank you for the review. Having a dedicated and professional loan originator by your side really makes all the difference. We are so glad Gwen was such a wonderful part of your loan process and made your experience a great one. We truly...
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Gwen is so good at her job! We called her skeptical about our ability to purchase a home, but wanted to see where we were at. Not only did she find a perfect loan option for us, she helped us close in a matter of weeks! Gwen was in contact...
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Reply from Owner
October 9th, 2018 12:00 AM
Thank you for the review, Jessica. We agree, Gwen is a rock-star! Having not only a great loan originator by your side but a friend, throughout the loan process, makes everything that much easier. We are so glad that Gwen helped make your dreams...
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Our experience with Gwen Swain was amazing. She was extremely knowledgeable, highly responsive and went above and beyond to deliver a superior client experience.
Reply from Owner
October 4th, 2018 12:00 AM
Thank you for the review. We love to hear when our customers receive exceptional service during their loan process. We are so glad Gwen exceeded your expectations and was able to get you into your new home. Congratulations.
Gwen is fantastic! She knows her stuff and is super helpful! She is also super attentive through the whole home buying process and beyond! Highly recommend!!
Reply from Owner
September 28th, 2018 12:00 AM
Thank you for the review. We agree, Gwen is fantastic! Being available throughout the loan process is what makes everything that much easier and consistent communication is key when purchasing a home. Enjoy your new home!
Gwen did such an amazing job helping us purchase our new home. She was quick to follow up when questions were asked, and got everything we needed done is a timely manner. We loved working with her!
Reply from Owner
September 21st, 2018 12:00 AM
Thank you for taking the time to write this review, Katie. We know the amount of questions that come up throughout the loan process. We are glad to hear Gwen answered each of your questions in a timely manner. Congratulations on your new home!...
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Gwen was great at answering all of our questions promptly, having everything to go ahead of time so we could close early, and was so easy to work with!
Reply from Owner
September 24th, 2018 12:00 AM
Thank you for the review. We love when our customers close early and have an easy loan experience. We hope to work with you again, should you have any future homebuying or refinancing needs. Enjoy your new home!
Gwen was amazing. Moving out of state could have been a total nightmare, but not with Gwen. Being self employed was an issue for other lenders, and I was turned away from many despite my good credit. Gwen made my loan happen and made it happen...
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Reply from Owner
September 17th, 2018 12:00 AM
Thank you for the review. Helping a customer with a unique situation, such as yours, is where Gwen's industry knowledge came into play. We're glad Gwen went above and beyond during the loan process and "made it happen" for you. Enjoy your new...
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Gwen Swain made the process seamless... Being new to the area and being told I needed to wait 6 months to a year to purchase a home by another lender I was heart broke. I met with Gwen and within 48 hours I was on the road to my new forever...
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Reply from Owner
September 14th, 2018 12:00 AM
Thank you for the review. We're glad Gwen was able to help you move into your forever home. Providing our customers with a seamless, easy loan experience is what we strive for, and it sounds like Gwen provided just that. We hope to work with...
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From the moment I first talked with Gwen, I knew that I was going to be switching from our other person to work with her. Gwen is very knowledgeable and without hesitation answered questions, ran numbers, and provided resources to us without...
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Reply from Owner
August 29th, 2018 12:00 AM
Thank you for the review, Miranda. Providing our customers with the upmost service throughout the loan process ,is what we, here at Waterstone Mortgage pride ourselves on. We are so glad you made the switch and ended up working with Gwen. It...
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Working with Gwen was great. She was super responsive, got back to me right away, and made the process sail along smoothly. This is the fourth home I've purchased, and this is the best experience I've had yet with any lender. Highly Recommend....
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Reply from Owner
August 24th, 2018 12:00 AM
Thank you for the review. We're glad Gwen was able to create your best loan experience yet! We strive to provide excellent customer service and communication to our customers and it sounds like Gwen did just that. Enjoy your new home.
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends