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Gwen Swain at Waterstone Mortgage NMLS #16198...

Name: Waterstone Mortgage Corporation
Address: 460 Fitness Place, Suite 102 Eagle, Eagle, Idaho, 83616
Telephone: +1-208-297-3604
Rating: 4.93

Producing Branch Manager

Waterstone Mortgage - Eagle, ID +1

4.93

(578)

Mortgage

Mortgage Loan Officer

Contact Info

(208) 472-8871

208-975-7500

Eagle, ID

https://www.waterstonemortgage.com/originators/gwen-swain

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM(Open now)

Fri

9 AM to 5 PM

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4.93

(578)

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5 Star

97%

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Gwen was amazing throughout the entire process. She answered all the question I had and made the entire process a lot easier. She goes out of her way to help her clients.

Reply from Owner

May 15th, 2019 12:00 AM

Christian, thank you for this review. Gwen is amazing outside of the loan process as well. That is why we are so lucky to have her as part of the Waterstone team. We hope you are enjoying your new home, thanks again!

Gwen was great to work with and connected with us after hours when we first started the process and whenever we had questions!! She explained everything so we could understand and was always on top of it!! We had to wait awhile and she made...

Reply from Owner

May 1st, 2019 12:00 AM

Nelson, we agree Gwen is a rock star! We're glad you had an enjoyable first homebuying experience with her. We hope you are enjoying your new home and look forward to working with you again, should you have future homebuying or refinancing...

Gwen took her time to find which loan would work for us. We went through several scenarios either VA or conventional for several different houses. Gwen always had a great attitude and was willing to work with us and help. She also responds...

Reply from Owner

May 1st, 2019 12:00 AM

Bonnie, thank you for taking the time to write this review for Gwen; we love her too! A communicative loan originator makes the loan process so much easier. We hope you are enjoying your new home, thanks again!

Gwen made this process so smooth. It was minimal stress, and she kept us informed on every step and what we could expect to happen. She was very honest and helpful with all my questions.

Reply from Owner

May 1st, 2019 12:00 AM

Thank you for this review. Smooth and stress free is how the loan process should be. We're thrilled your first homebuying experience went so well, thanks to Gwen. Congratulations on your new home!

Buying a house is stressful. Buying a house in another state adds another level of craziness, but Gwen was on top of it! Talk about a stress free transaction. She made everything so simple and easy. There were no hiccups on Gwen's side at all....

Reply from Owner

April 24th, 2019 12:00 AM

Thank you for taking the time to write this review, Kristen. A stress-free loan process is what we love hearing about, as we know how grueling the mortgage process can be. We truly appreciate your recommendation and look forward to working...

Gwen was very understanding and helpful. She explained things that were confusing and even put up with the dozen questions we had in a timely manner. She was really friendly and her attitude was always upbeat. She really knows her stuff. She...

Reply from Owner

April 19th, 2019 12:00 AM

Thank you for this glowing review. We know how hectic your first homebuying experience may be, if you don't have a knowledgeable loan originator like Gwen by your side. We love hearing that Gwen had a positive attitude and upbeat spirit throughout...

I worked with Gwen on an Idaho housing loan. She was extremely knowledgeable on what program worked best for our situation. She was super responsive even on nights and weekends. Can’t recommend her enough.

Reply from Owner

April 12th, 2019 12:00 AM

Thank you for taking the time to write this review. Finding a loan program that best fits our customers needs, is one of our top priorities. We truly appreciate your recommendation and hope you are enjoying your new home! Thanks again.

Gwen is truly the best at what she does. She responds quickly to emails, text messages, and phone calls, even late in the evening. She explains the lending process candidly and openly. She makes the whole experience worry-free.

Reply from Owner

March 14th, 2019 12:00 AM

Thank you for writing this review, Erica. Stress free is exactly how your first homebuying experience should be. Having a responsive loan originator by your side is an added bonus. We hope you are enjoying your new home, don't be a stranger!...

I count myself very fortunate that my realtor connected me to Gwen Swain when I first ventured into Boise, Idaho's home-buying market. It was Gwen who pre-approved me for making my first offer on a Boise home. While I ultimately did not purchase...

Reply from Owner

March 13th, 2019 12:00 AM

Wow, thank you so much for sharing your experience! At Waterstone Mortgage, we pride ourselves on the expertise of our loan originators, like Gwen, and the ability to navigate any homebuyer's situation. We are thrilled to hear she was able...

Gwen and her team took care of my family through the entire process as we relocated from Seattle to the Boise area. She was thorough and always hung with me on last minute or late night questions. Everyone was thorough and courteous. I really...

Reply from Owner

March 12th, 2019 12:00 AM

Joshua, thank you for this review. When you work with Waterstone Mortgage, you are family! Buying your first home should be nothing less than what you experienced. We hope you are enjoying your new home in Boise!

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About

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Construction Loan

Bank Statement Loans

Specialities

Idaho Housing Products

FHA

Conventional

HELOC