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Gwen Swain at Waterstone Mortgage NMLS #16198...

Name: Waterstone Mortgage Corporation
Address: 460 Fitness Place, Suite 102 Eagle, Eagle, Idaho, 83616
Telephone: +1-208-297-3604
Rating: 4.93

Producing Branch Manager

Waterstone Mortgage - Eagle, ID +1

4.93

(578)

Mortgage

Mortgage Loan Officer

Contact Info

(208) 472-8871

208-975-7500

Eagle, ID

https://www.waterstonemortgage.com/originators/gwen-swain

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM(Open now)

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4.93

(578)

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From the moment we started working with Gwen Swain at Waterstone Mortgage, I felt a sense of relief. What felt so overwhelming in the process of purchasing our first home was made SUPER EASY and simple. Gwen carefully took the time to hear...

Reply from Owner

March 8th, 2019 12:00 AM

Thank you for this fabulous review! We know the stress that sometimes comes with being a first-time homebuyer, so we do our best to make the loan process as smooth and easy as possible. It sounds like Gwen and her team kept you at ease, while...

I have never had such a smooth process for buying. a home. Gwen is fantastic! She really made it effortless for me and I did not feel overwhelmed by paperwork or details. I will work with her again.

Reply from Owner

January 16th, 2019 12:00 AM

Thank you for the review. A smooth loan process is what we hope all our customers have when working with us, here at Waterstone Mortgage. We're thrilled your loan closed on time, on top of lower closing costs and a lower interest rate than...

Gwen was super helpful throughout the whole process! Since this was all very new to us she had to hold our hand the whole time and she was always available to answer our questions. We super appreciated her!

Reply from Owner

January 16th, 2019 12:00 AM

Abbie, thank you for this review. Being a first-time homebuyer can be scary, so we're glad Gwen was there to assist you throughout the whole loan process. We hope you are enjoying your new home, congratulations!

Gwen is knowledgeable, flexible, patient, a good communicator, creative and kind. I would recommend her to anyone looking for a mortgage. She and her team are excellent.

Reply from Owner

January 3rd, 2019 12:00 AM

Kim, thank you for writing this review. We're thrilled you had a great homebuying experience with Gwen and that she was patient and kind throughout the loan process. We hope to work with you again soon and we hope you are enjoying your new...

Gwen provided great service to us during our loan process and is especially knowledgeable when you don’t have a straight-forward situation and need to get creative. We very highly recommend her and wouldn’t use anyone else, if we ever decide...

Reply from Owner

December 28th, 2018 12:00 AM

We appreciate you taking the time to write this review and appreciate your recommendation. Gwen's industry knowledge helps make unique situations like yours, easy and stress free. We hope you are enjoying your new home!

From the first call with Gwen, we knew we were in great hands. Throughout the entire process Gwen was so responsive and efficient. She went above and beyond in every way and answered every question we had. She even helped us with random first-time...

Reply from Owner

December 12th, 2018 12:00 AM

Thank you for taking the time to write this review. Having a responsive loan originator, who goes above and beyond during the loan process, makes all the difference! We love hearing that your first homebuying experience went great thanks to...

Gwen is a true professional! I used Gwen for my home and she made the process very easy and look forward to buying another one with her services! She also does a great job of communicating and moving the file forward to closing. Gwen is your...

Reply from Owner

December 19th, 2018 12:00 AM

Thank you for your review, Kevin. Communication is key during the loan process, so we're glad to hear Gwen was responsive. We do hope to work with you again in the future and hope you are enjoying your new home! Congratulations.

Very timely answers with questions once she recieved all my paperwork she gave me a closing date and it never got pushed back! She was there with any questions i had and very honest

Reply from Owner

November 2nd, 2018 12:00 AM

Thank you for the review. Timely communication throughout the loan process is a must, if a loan is going to close on time. We are so glad Gwen was there every step of the process to answer any questions and that your refinance transaction closed...

Gwen did a great job helping us get financing on a difficult property. Everything went super smooth from start to finish. I would recommend her to anyone looking for a lender.

Reply from Owner

November 2nd, 2018 12:00 AM

Josh, thank you so much for writing this review. We appreciate the recommendation and hope you choose to work with Waterstone Mortgage again, with any of your future homebuying or refinancing needs. We hope you enjoy your new home.

She was great. Always maintained open communication with us and got all of the paperwork done super fast. She was fun to work with and she was always making sure that we understood everything and knew what it would all cost in the end.

Reply from Owner

November 1st, 2018 12:00 AM

Thank you for taking the time to write this review. Open, consistent communication is a necessity throughout the loan process. When you have a loan originator who provides excellent communication and explanation, it makes things that much easier....

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About

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Construction Loan

Bank Statement Loans

Specialities

Idaho Housing Products

FHA

Conventional

HELOC