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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
Gwen reached out to us when we were thinking of moving from our state to Idaho. She walked us through probably the same questions until we pulled the trigger. She was very patient and knowledgeable! We even got a lower rate than what we thought...
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Reply from Owner
July 1st, 2019 12:00 AM
We love that! Thanks for taking the time to share your feedback. Gwen does a great job of communicating with her clients consistently and clearly. We're glad you had an amazing home loan experience with her.
Gwen was fantastic to work with. She was personable, professional, and very prompt with our loan process. We are first time buyers and she completely demystified the home buying process. She took the time to explain the whole process to us...
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Reply from Owner
June 27th, 2019 12:00 AM
Wow, we love that word... "demystified!" Thanks for taking the time to share your feedback. We're glad you had a very positive home loan experience with Gwen. Enjoy your new home!
We are first time home buyers so we were completly lost about what everything was and what needed done. There were some things that weren't explained up front but I think it was just that they do this every day - most things are second nature...
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Reply from Owner
June 11th, 2019 12:00 AM
Hi Mystel, thanks for sharing your feedback. We're glad you had a good experience with our team. We strive to provide clear and consistent communication with our clients, and we hope we can exceed your expectations next time. Enjoy your new...
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Gwen and her team at Waterstone made the process of buying my first home much less stressful. Not only did Gwen take the time to explain to me the process of applying for a home loan, she also continued to answer each and every one of my questions...
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Reply from Owner
June 4th, 2019 12:00 AM
Thank you for the glowing review, Annie! We're glad that you had a positive home loan experience with Gwen and her team. We hope you are enjoying your first home!
Thank you to Gwen Swain for making buying a home so easy. She was always available to answer questions and made me feel comfortable. I highly recommend here to anyone thinking of buying in Idaho. She even gives you a sweet little gift at signing....
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Reply from Owner
June 4th, 2019 12:00 AM
That's great to hear! We're glad you had an amazing loan experience with Gwen. We agreed - she's a great communicator and can always put her clients at ease! Enjoy your new home.
Gwen is amazing! My husband and I are first time homebuyers and bought a home from out of state. We didn’t know where to begin. We are so fortunate to have met Gwen to help us get into our perfect home! She is very knowledgeable and made the...
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Reply from Owner
May 31st, 2019 12:00 AM
Jackie, what an amazing review for such an amazing loan originator and person! We know how stressful the mortgage process can be,not to mention the added stress of moving from out of state. We are happy to hear Gwen made the loan process smooth...
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I literally can’t think of better words for Gwen than absolutely amazing. As a first time homebuyer I knew the process would be long as we had things to work on, and I also knew nothing about the process. We have worked with Gwen for 9 months...
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Reply from Kaleigh Krieger
May 24th, 2019 10:02 PM
Well heck, it posted without finishing! Lol.But to continue, improve on, and she never once turned an eye that we weren’t ready to work with others who were. When we finally were ready she was patient and walked us through each and every day,...
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Absolutely amazing with Gwen. As a first time homebuyer the process is already unknown. She walked us through each and every step. Step by step until closing. We closed today and got the keys to our home! I will send anyone needing a lender...
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Reply from Owner
May 29th, 2019 12:00 AM
Kaleigh, thank you for taking the time to write this review. We are so happy to hear that your first homebuying experience went amazing, thanks to Gwen. We appreciate any referral you send our way and hope you are enjoying your new home. Congratulations!...
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Gwen did an amazing job with helping my wife and I get our family into our dream home. I am very familiar with the real estate industry, and I know an amazing lender when I see one! She even showed up to our closing that was off site, not at...
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We used Gwen for our mortgage on a new home purchase. We would use her again in a heartbeat! Gwen excels at coming up with creative solutions to atypical situations. She is responsive and available, and her attentiveness and calm demeanor decreased...
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Reply from Owner
May 23rd, 2019 12:00 AM
Wow, thank you for this outstanding review. Making the homebuying process a streamlined and positive experience for our customers, is one of our top priorities. We're glad that Gwen was able to take the stress out of the loan process. We look...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends