Gwen Swain at Waterstone Mortgage NMLS #1619853's Cover Image

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Gwen Swain at Waterstone Mortgage NMLS #16198...

Name: Waterstone Mortgage Corporation
Address: 460 Fitness Place, Suite 102 Eagle, Eagle, Idaho, 83616
Telephone: +1-208-297-3604
Rating: 4.93

Producing Branch Manager

Waterstone Mortgage - Eagle, ID +1

4.93

(578)

Mortgage

Mortgage Loan Officer

Contact Info

(208) 472-8871

208-975-7500

Eagle, ID

https://www.waterstonemortgage.com/originators/gwen-swain

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(578)

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5 Star

97%

4 Star

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1 Star

Gwen first off was an absolutely fantastic woman to help my fiancé and I with our first home buying experience. I had some hoops she had to jump through to get me on the upper hand process to meet the credentials. She succeeded with flying...

Reply from Owner

September 3rd, 2019 12:00 AM

Wow, thanks for the kind words! We're glad you had an amazing experience as a first-time homebuyer. We agree, Gwen goes above and beyond when it comes to helping her customers. Enjoy your first home, and congratulations on your growing family!...

I have worked with Gwen twice now. The first time purchasing my home, and the second after a separation a refinance. The first time, I felt so at ease about the process, but wondered is this normal for it to be this easy? The second time I...

Reply from Owner

August 16th, 2019 12:00 AM

Thanks for the glowing review, Megan! At Waterstone Mortgage, our top priority is to make the home loan process a streamlined and positive experience for each client. It sounds like Gwen did an amazing job of accomplishing just that! We hope...

My family decided to relocate to Idaho from California as many, many people are doing/have done. I had a lot of questions regarding qualifying for a loan, being in another state. Gwen's first call to me was at 8:30pm after I e-mailed her and...

Reply from Owner

August 6th, 2019 12:00 AM

Wow, thanks Mark and Sara! We agree - Gwen is awesome when it comes to communicating frequently with her clients and ensuring that they feel informed throughout the loan process. We're glad you had a smooth loan experience with her! Enjoy your...

Gwen was referred to my husband and I to help with the purchase of a new construction home. We began the process out of state and we are so thankful for Gwen who made the whole process extremely easy and stress free. Gwen is excellent at communicating...

Reply from Owner

July 25th, 2019 12:00 AM

Thanks for sharing your feedback. Gwen is amazing when it comes to communicating regularly with her customers. We're glad the mortgage loan process was easy and smooth for you!

Gwen and her team were absolutely amazing during this entire process! They explained every step with much detail and provided excellent communication throughout the whole process of buying our new home. We were thrilled to work with such an...

Reply from Owner

July 18th, 2019 12:00 AM

Wow, thanks for the glowing review, James! We're so glad that Gwen and her team blew you out of the water with their professionalism and top-notch customer service. We hope to work with you again in the future!

Due to Gwen's quick availability and pre approval letter we were able to put in an offer on our first home in the same evening we saw it. Because of her nontraditional work hours and work ethic we got an amazing deal quickly and are now settling...

Reply from Owner

July 16th, 2019 12:00 AM

Wow, thank you for the kind words, Brandy! It sounds like you had an amazing loan experience with Gwen. We appreciate your feedback. Enjoy your new home!

Gwen was on top of everything from start to finish. If I had any questions, they were quickly addressed and I never had to worry about what needed to be completed to close on time. Closing on a home purchase is an intricate process and working...

Reply from Owner

July 16th, 2019 12:00 AM

We agree! Having a loan originator who helps create a smooth loan process is the best way to go. We're glad you had an amazing mortgage experience with Gwen. Thank you for sharing your feedback!

Gwen Swain and the Waterstone Mortgage team take customer service to a whole new level. From our first conversation, Gwen shared lending options that I'd never considered before. She then provided the tools for me to make an informed decision...

Reply from Owner

July 9th, 2019 12:00 AM

Melinda, thank you for taking the time to share your feedback. It sounds like you had an amazing home loan experience with Gwen and her team! Making the homebuying process a streamlined and positive experience is one of our top priorities,...

This was the best and easiest home buying experience I’ve ever had. Excellent communication on everyone’s part. The process was easy and seamless with uploading documents. I was fortunate enough to get to work with Gwen Swain directly for a...

Reply from Owner

July 9th, 2019 12:00 AM

Wow, thanks for the glowing review, Joey! We agree... Gwen is amazing at what she does. Thanks for taking the time to share your feedback.

We had a great experience using Gwen! She made the process of buying a home less stressful. She answered questions quickly and in a way that was easy to understand.

Reply from Owner

July 5th, 2019 12:00 AM

We're happy to hear about your positive home loan experience, Katy! Keeping our clients well-informed throughout the mortgage process is one of the best ways to keep stress at bay, and it sounds like Gwen delivered. Stay in touch!

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About

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Construction Loan

Bank Statement Loans

Specialities

Idaho Housing Products

FHA

Conventional

HELOC