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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Gwen is super awesome!!! Every single time I have a question she answered no matter what time it is! She never stops working! She always puts my mind at ease. No anxiety whatsoever! The whole process was a breeze! Can’t be any easier! I super...
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Reply from Owner
September 19th, 2019 12:00 AM
Thanks for this super awesome review! Isn't is great when the home loan process is much better than you ever dreamed? We're glad Gwen was by your side throughout the entire experience. Enjoy your new home!
Gwen worked really hard for us to get everything lined up. She was always available even at night when she was at home ! Gwen and her team know how to be efficient!
Reply from Owner
September 19th, 2019 12:00 AM
Thank you for sharing your feedback! It sounds like you had a great home loan experience with Gwen and her team. We hope you'll recommend Gwen and Waterstone Mortgage to your friends and family members who might be looking to purchase a home...
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Gwen and her team walked us through the loan process and it went smoothly. Our calls and emails were always returned promptly. We were able to approve and submit documents on line. She helped us get a great interest rate and we closed on time....
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Reply from Owner
September 10th, 2019 12:00 AM
Thank you for sharing your feedback! We're glad you had a smooth and quick home loan process with Gwen. We hope you'll return to Gwen and Waterstone Mortgage with any future home purchase or refinance needs. Stay in touch!
I found Gwen Swain and her staff at Waterstone Mortgage to be amazing. Gwen was more than knowledgeable about plans and programs that no one else mentioned resulting in my saving thousands in interest, payments and closing costs.Much to my...
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Reply from Owner
September 10th, 2019 12:00 AM
Wow, isn't that awesome when everything works out and you end up saving money? It sounds like you had an amazing home loan experience with Gwen. Thank you for taking the time to share your feedback!
Gwen was exceptional! She made our process such a breeze. She was there every step of the way and was quick to respond to any concerns we had especially after usual business hours. She is the best and I’ll be recommending her to family and...
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Reply from Owner
September 10th, 2019 12:00 AM
Thank you for the 5-star feedback, Melissa! We're glad to hear that you'll be referring Gwen's services to people you know. We're always looking to help more homebuyers achieve their dream of homeownership. Enjoy your new home!
Gwen was amazing to work with. She was so quick to respond to us, and kept us updated during the whole refinance process. My husband and I wanted to refinance to a conventional loan to get out of an FHA loan with mortgage insurance, but we...
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Reply from Owner
September 10th, 2019 12:00 AM
Wow, thank you for the glowing review! Helping our clients find the right home loan for their needs is our top priority, and we're glad Gwen was able to accomplish just that. And we agree, Gwen is a rockstar when it comes to communicating with...
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She is very informative, very fast and works hard in helping you achieve your dreams in owning a home. We love Gwen! We will definetly use her in the future.
Reply from Owner
September 10th, 2019 12:00 AM
Thank you for the 5-star review! We're glad to hear that you'll return to Gwen and Waterstone Mortgage for your future home purchase or refinance needs. Enjoy your new home!
The process that Gwen took me through was extremely simple and she was very engaged through phone or email as needed. She worked some incredible magic for me and my wife to get us in our forever home! Great person, great company!!
Reply from Owner
September 10th, 2019 12:00 AM
Wow, we've never heard anyone call one of our loan originators a "magician" before, but we like it! We're glad Gwen was able to work her magic and create an enchanted home loan experience for you. Thanks for sharing your feedback, Terry! And...
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Gwen made herself available even after business hours. She was very inviting and easy to talk to no matter what type of questions I had. If there were any issues Gwen did her best to resolve the problems as quick and easy as possible.
Reply from Owner
September 10th, 2019 12:00 AM
We're so glad to hear that you had an amazing home loan experience with Gwen! Having a knowledgable loan originator who communicates quickly and clearly certainly makes the process much easier. Thank you for sharing your feedback!
Gwen and her loan partner Kevin were fantastic! Always went above and beyond to answer questions in a very timely manner. We just closed on our first house and are so excited!
Reply from Owner
September 5th, 2019 12:00 AM
Thank you for the 5-star review, Bri! It sounds like you had an amazing home loan experience with Gwen. Thanks for working with us, and enjoy your first home!
501–510 of 578
About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends