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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Wow! I never expected to get a home in less than 19 days! Gwen worked around the clock to help me along the way! No one could have done a better job! She answered my questions so fast and was able to point me in the right direction with anything...
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Reply from Owner
January 3rd, 2020 12:00 AM
Wow, 19 days, talk about fast! We're thrilled that your first homebuying experience was a great one, thanks to Gwen and her team. We hope you are enjoying your new home, thanks again. And please don't be a stranger!
Gwen is INCREDIBLE! After being told by another lender that we needed to wait a couple months - I reached out to Gwen and it was seamless from our first conversation. She turned an extremely stressful situation into something exciting and easy....
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My husband and I really had such a great experience with Gwen as our loan officer. We just couldn't be happier with the end result. She let us know exactly what we needed to complete the loan, what to expect along the way, and even shopped...
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Reply from Owner
December 31st, 2019 12:00 AM
Thank you so much for taking the time to write this glowing review for Gwen. There are no surprises during the loan process, when you have a professional and knowledgeable loan originator by your side. We are so glad that your refinance was...
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Gwen and her entire team were so helpful in this whole process. They never got tired of answering my questions (there were A LOT) and they bent over backwards to get our family into our home on time!
Reply from Owner
October 23rd, 2019 12:00 AM
We're glad you had all of your questions answered, Amber! We really enjoy educating our clients and equipping them to make the best mortgage decisions for their lifestyle and goals. We hope you'll work with Gwen and Waterstone Mortgage again...
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Gwen and her team was absolutely the best! With every question we had, and there were many, they were with us every step of the way. They did their best to assure we closed as quickly as we could. Attention to detail was A+! Everyone on her...
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Reply from Owner
October 15th, 2019 12:00 AM
Thanks for the amazing review, Mat and Jamie! We're glad you had a smooth loan process with Gwen and her team. We hope you're enjoying your new home. Stay in touch!
Gwen and her team were incredibly helpful answeing all my questions. They were very quick to respond to emails and calls. Gwen helped me deal with all the stress and worry of the process by explaining all the details step by step. I will never...
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Reply from Owner
October 14th, 2019 12:00 AM
Thank you for your review, Ashley! We're so glad you had such a positive experience working with Gwen. Plus, lower-than-expected rates are always a nice bonus! We hope to see you again soon.
Gwen was outstanding throughout the entire process. Everything was done in a timely manner and she did not have issues working with my crazy schedule. Pleasant person altogether. I would recommend Gwen 100% when looking for help in the home...
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Reply from Owner
October 15th, 2019 12:00 AM
Thanks for the awesome feedback! It sounds like you had a great home loan process with Gwen. Clear, consistent communication is essential for a positive mortgage experience. We're glad you enjoyed the journey!
The process was fast and efficient. I understand the amount of documents required, but they explained everything and allowed time to get everything together for a wonderful closing.
Reply from Owner
September 26th, 2019 12:00 AM
Thanks for the 5-star review! We're pleased that everything came together smoothly for your closing process. Thank you for your business, and enjoy your new home!
Gwen was amazing throughout our entire home buying process. We are first time home buyers so this process was very scary, but Gwen made everything so simple for us. If we were to buy a home again I would definitely use Gwen Swain as our lender....
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Reply from Owner
September 26th, 2019 12:00 AM
Thanks for sharing your homeownership journey with Gwen and Waterstone Mortgage! We love helping first-time homebuyers achieve their goals. We hope to work with you again on any future home purchase or refinance needs. Stay in touch!
Loved working with Gwen and her team was amazing! They walked me through each step of the process and made everything very easy. I will definitely work with her again!
Reply from Owner
September 19th, 2019 12:00 AM
Thank you for the 5-star review, Brittany. It sounds like you had a smooth and positive home loan experience with Gwen. We hope you'll recommend Gwen and Waterstone Mortgage to your friends and family members who may be looking to buy a home...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends