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Gwen Swain at Waterstone Mortgage NMLS #1619853 - Producing Branch Manager in Eagle, ID
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Gwen Swain at Waterstone Mortgage NMLS #16198...

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Producing Branch Manager

Waterstone Mortgage - Nampa, ID
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Waterstone Mortgage - Nampa, ID
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
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    Meli O
    Posted on November 4th, 2020 04:02 PM
    Gwen and her team were absolutely amazing! We were first time home buyers so we were new to everything, but they were definitely there every step of the way. We didn't think by 23 we would not only be able to buy a house, but build one. We...
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    Reply from Owner
    January 8th, 2026 11:22 AM
    Thank you for your review, Meli! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth closing! We look forward to working with you again when the time to refinance or...
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    Kelsey H
    Posted on October 30th, 2020 05:06 PM
    Gwen was exceptional to work with!! She made the mortgage process so simple and was always available to answer my calls and questions. I was a first time home buyer and had a ton of newbie questions that she carefully explained every step of...
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    Reply from Gwen Swain at Waterstone Mortgage N...
    November 15th, 2020 08:48 PM
    Thank you for this review, Kelsey. I know how many questions pop up throughout a homebuying process, that's why communication is key. I hope to work with you again when the time is right for a refinance or the purchase of another home. Thanks...
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    Kelsey H
    Meridian, ID
    Posted on October 30th, 2020 12:00 AM
    Gwen and her team were exceptional to work with!! She made the mortgage process so simple and was always available to answer my calls and questions. I was a first time home buyer and had a ton of newbie questions that she carefully explained...
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    Reply from Owner
    November 5th, 2020 12:00 AM
    Thank you for the review, Kelsey! We're so glad Gwen and her team made your first homebuying experience a positive one. We hope to work with you again in the future!
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    Chris A R M
    Nampa, ID
    Posted on October 27th, 2020 12:00 AM
    Gwen and her team did such an amazing job helping us get out 1st time buyers loan! Gwen worked so hard for us, she'd answer our silly questions, walk us through each step and was so helpful through the entire loan process! We recommend her...
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    Reply from Owner
    October 29th, 2020 12:00 AM
    Thank you for the five-star review, Chirs and Randee! It sounds like your experience with Gwen and her team was more than successful! We are glad to hear they were patient and communicated throughout every step of the home buying process. We...
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    Vickie C
    Posted on October 19th, 2020 09:56 PM
    This team is amazing! I will recommend Gwen and Waterstone Mortgage to anyone I come across that requires a great escrow company.H this team was on top of our transaction from the beginning to the end. Keeping us well informed of the next steps...
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    Reply from Owner
    January 8th, 2026 11:24 AM
    Thank you for your review, Vickie! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close! We look forward to working with you again when the time to refinance or...
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    H S
    Posted on October 7th, 2020 02:52 PM
    I will always recommend and use Gwen and her team! What a seamless and positive experience. You can't go wrong!
    Reply from Owner
    January 8th, 2026 11:23 AM
    Thank you for your kind review! Providing the highest level of service is our number one goal! Thanks for trusting us!
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    Julie M
    Posted on September 27th, 2020 12:16 AM
    Gwen went over and above!!!! She always answered my emails and text promptly! She worked tirelessly to get out loan approved. I would highly recommend Gwen Swain and her team!!!
    Reply from Owner
    January 8th, 2026 11:23 AM
    Thank you for your review, Julie! The team and I were thrilled we were able to provide you with a positive loan experience! We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch!
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    Idahogal67
    Nampa, ID
    Posted on September 24th, 2020 12:00 AM
    We can not express how thankful we are for Gwen And her amazing team at Waterstone Mortgage in Boise! With there expert assistance and guidance along with our amazing realtor. we were able to purchase our 1st home! They were alway just a call,...
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    Reply from Owner
    September 29th, 2020 12:00 AM
    We are happy to hear Gwen made your first homebuying experience so amazing. And we agree, Gwen is pretty amazing at what she does! We pride ourselves on providing our customers with exceptional service throughout the homebuying process and...
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  • Zillow
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    Steve M
    Caldwell, ID
    Posted on September 24th, 2020 12:00 AM
    Thank you Gwen for taking care of us through the lending process. Gwen and her team kept frequent communications during the whole process which made us feel comfortable and up to date during the entire process.
    Reply from Owner
    September 25th, 2020 12:00 AM
    Thanks for the review, Steve! We're glad to hear you had such a positive experience working with Gwen and her team. Constant communication is essential for a smooth mortgage lending process, that's for sure! We hope to work with you again in...
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  • 3rd Party Review
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    Heather M
    Eagle, ID
    Posted on August 27th, 2020 12:00 AM
    Absolutely AMAZING! We are so thankful we found Gwen and her team. They are true professionals that are hard to come by nowadays. They made the whole experience actually enjoyable rather than stressful. There are truly not enough stars to give...
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    About
    Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Construction Loan
    Bank Statement Loans
    Specialities
    Idaho Housing Products
    FHA
    VA
    Conventional
    HELOC
    Construction
    Non-QM
    Residential
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    Positions
    • Waterstone Mortgage Corporation - Producing Branch Manager
      Apr 10th, 2017 - Current
    Memberships
    • TLOP Coach

    Year Started

    2000

    Time Zone

    Mountain Standard Time (MST)
    Licenses
    • NMLS #1619853
    Gallery
    Gwen Swain at Waterstone Mortgage NMLS #1619853 - Gallery Photo
    Gwen Swain at Waterstone Mortgage NMLS #1619853 - Gallery Photo
    Gwen Swain at Waterstone Mortgage NMLS #1619853 - Gallery Photo
    Gwen Swain at Waterstone Mortgage NMLS #1619853 - Gallery Photo
    Gwen Swain at Waterstone Mortgage NMLS #1619853 - Gallery Photo
    Achievements
    • IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
    Hobbies
    • Snowboarding, travel, Trying new restaurants around town, spending time with family and friends