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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gwen was very informative on update interest rates and kept us well informed. She kept in very close contact and made us feel like we were well taken care of. She broke everything down step by step of what was needed and when. We highly recommend...
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Reply from Owner
September 3rd, 2020 12:00 AM
Thank you for writing this review! We are thrilled to hear Gwen was so helpful and responsive to you. She always gives her clients the best service and keeps them well-informed throughout the mortgage process. We hope to work with you again...
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Gwen is absolutely fabulous!! She's extremely knowledgeable about the market, she's quick to get things done and explains things so it's easy to understand. She made our home buying experience so EASY! Thank you so much Gwen!!
Reply from Owner
August 27th, 2020 12:00 AM
Congratulations on the new home, Ali! The loan process can be intimidating, but with the help of an experienced and talented loan originator, like Gwen, it becomes a breeze. We appreciate you sharing your experience! Congratulations again.
Gwen and her team worked efficiently and transparently that made home buying not only possible, but a very great learning experience. I was very confused going into the home buying process, but the WMC team helped me every step on the way and...
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“Oooh, I just love my mortgage company!”Seriously, when was the last time you heard that? Who really cares about their mortgage company?Me.It turns out, it does make a HUGE difference who you use, and it can mean the difference between buying...
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Reply from Owner
January 8th, 2026 11:24 AM
Thank you so much for your review, Chad! This is the experience we strive to deliver and I’m so happy that yours was such a positive one. Your win is our “why”!
Gwen and her team were excellent. As my first time going through this process, the emails with videos explaining where we were in the process and what to expect next were extremely helpful. The team was also very responsive with answering any...
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Reply from Owner
January 8th, 2026 11:22 AM
Thanks for the great feedback, Micah! It was great working beside you through the finish line, we are so happy to have been a part of your home buying journey!
Guens team is outstanding went above and beyond for me and my family I’m sure thankful for everything that they have done for us as a young adult I wouldn’t have thought they would be able to help me as much as the date but they got the job...
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Guens team is outstanding went above and beyond for me and my family I’m sure thankful for everything that they have done for us as a young adult I wouldn’t have thought they would be able to help me as much as the date but they got the job...
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Gwen was very communicative and helpful through our loan process, and she was very patient with us as well. The whole process with Waterstone was great and Gwen was wonderful. We will definitely recommend her to everyone we know looking into...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you so much Shayna! It was great getting to know you during your mortgage journey 💙
Gwen and her team have made the house buying process so easy and stress free! They communicated with my fiancé throughout the entire process. We are so happy and grateful to have such an amazing lender!
Reply from Owner
January 8th, 2026 11:23 AM
Thank you so much for your review, Gloria! We appreciate your trusting us with your home loan and were grateful to help!
MANY THANKS TO GWEN , KEVIN , ANNELIESE AND THE ENTIRE WATERSTONE MORGAGE TEAM. WITH THEIR HELP I HAVE JUST PURCHASED MY FIRST HOME. THEY MADE WHAT I THOUGHT WOULD BE A STRESSFUL PROCESS INTO AN EASY EXCITING EXPERIENCE. FROM THE FIRST PHONE...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends