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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
This team is amazing! I will recommend Gwen and Waterstone Mortgage to anyone I come across that requires a great escrow company.H this team was on top of our transaction from the beginning to the end. Keeping us well informed of the next steps...
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“Oooh, I just love my mortgage company!”Seriously, when was the last time you heard that? Who really cares about their mortgage company?Me.It turns out, it does make a HUGE difference who you use, and it can mean the difference between buying...
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Gwen and her team were very responsive, knowledgeable, helpful and just overall great to work with. Highly recommended!
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Greg! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen and her team were not only friendly and pleasant to work with, but they also were very knowledgeable. I wasn't sure how my credit would effect my approval but to my delight, Gwen got me approval right away! I was able to get everything...
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Reply from Owner
February 3rd, 2021 02:33 AM
Thank you for your review, Katie! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen and her team were absolutely amazing through every step of our refinance. They were on top of every issue from the beginning and had great communication for every step of our refinance. If you are looking for Boise home financing, this...
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Reed! The team and I were thrilled we were able to provide you with a positive refinancing experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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Gwen and her team are phenomenal to work with. The knowledge, great communication, and experience are, of course, an important piece of this, but the compassion and understanding shown to clients are priceless. 10/10 would recommend.
Reply from Gwen Swain at Waterstone Mortgage N...
January 29th, 2021 01:56 AM
Thank you for your recommendation, Alexandria! The team and I were thrilled we were able to provide you with a positive loan experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in...
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Gwen and her team were great to work with and made the loan process so easy. Gwen had helped us over the last couple years answering all my questions about home buying after a bankruptcy. For about a year and a half before we bought she would...
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Reply from Gwen Swain at Waterstone Mortgage N...
January 28th, 2021 01:31 AM
Thank you for your recommendation, Holly! The team and I were thrilled we were able to provide you with a positive loan experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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Gwen and her team are incredibly knowledgeable and always happy to help with questions throughout the homebuying process. I highly recommend Gwen and Waterstone Mortgage.
Reply from Gwen Swain at Waterstone Mortgage N...
January 26th, 2021 02:33 AM
Thank you for your recommendation, Kimberly! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep...
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Always a bright spot in my home adventures working with Team Gwen! Her team gets the ball rolling fast, assists with questions that come along the way, and they are great with keeping you informed with each step in the refi (and new home purchase)...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Melinda! The team and I were thrilled we were able to provide you with a positive homebuying and refinancing experience. We look forward to working with you again when the time to refinance or buy a new home is right....
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Gwen and her team handled our original mortgage financing and our recent refinance. The process was painless and the communication through the process was awesome. I would highly recommend Waterstone to anyone requiring real estate financing...
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Tom! The team and I were thrilled we were able to provide you with a positive refinancing experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends