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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
If one were to look up the word "Powerhouse" in the dictionary, Gwen and her team would be the singular definition. Having worked closely with Gwen and her team through my initial home loan and refinance, I can say that this team will do whatever...
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Sam! The team and I were thrilled we were able to provide you with a positive home loan and refinancing experience. We look forward to working with you again when the time to refinance or buy a new home is right....
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Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Rose P
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Rose.
I don’t normally write reviews to be honest. I will if I receive exceptional service, but that’s becoming the exception, it the rule. That said, buying our first home, and being in another state, I wanted to make sure we were making the right...
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The team of Brian and Gwen were awesome to work with. They made our dreams come true!!!! I would highly recommend them if you are looking at purchasing a home!!!!!
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Bonnie! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
I really enjoyed their customer service and would definitely recommend! They are really patient with you no matter how many questions one has. They made the whole process super easy and straight forward. Gwen, Rich, and David really showed...
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Reply from Owner
May 20th, 2021 02:15 AM
Thank you for your review, Joanna! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Very responsive and easy to work with. Made purchasing a home EXTREMELY easy and explained everything in very well. I won't go to anyone else after this! Recommend 100%
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for sharing your wonderful experience with us Dirty! It's wonderful how fast and easy the homebuying process can be, when you have a reliable loan originator by your side. We hope you are enjoying your new home.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Marissa P
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Marissa. Stay in touch.
Gwen and her team were amazing to work with! They held our hands through all the oddities and intricacies of a mortgage and helped us get into a home!Thanks Gwen!
Gwen was amazing to work with. Was able to make time during this pandemic to handle a private sale. Fast and as efficient as possible.Thank you Gwen
Gwen and her team made buying a home so easy! It did not matter what day of the week or time of day, Gwen always answered my questions. My husband and I were not even living in the Boise area yet and she was able to ensure we could get our...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
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Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends