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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Gwen Swain and her team are top notch. She makes you feel heard, she helps you understand (which was something I wasn't getting from others), and they are seriously so helpful. They made our first time buying a home a wonderful experience!...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Margaret! The team and I were thrilled we were able to provide you with a positive first homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep...
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Gwen Swain has received a review with 5 star rating from Ben Vose
Gwen Swain has received a review with 5 star rating from Marissa Parker
Gwen Swain has received a review with 5 star rating from Rose Powell
Gwen Swain has received a review with 5 star rating from fallon douglas
Working with Waterstone Mortgage was a great and seamless experience. Kevin is fantastic and was there to answer all my questions or concerns no matter how small or big, very willing to go the extra mile to make sure I understood and felt good....
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your kind review, Linda! Treating my borrowers with the highest level of respect is my number one goal! It was my pleasure to serve you.
Gwen and her team did an amazing job! They got us into our home of our dreams! The whole process was so smooth! They handled everything with ease even with being in a full pandemic! Thank you so much!
Reply from Gwen Swain
March 18th, 2021 07:55 PM
Thank you for sharing this! Your new home is gorgeous!! 😍
Gwen and her team are just amazing to work with. They helped me lock in a super low rate. They kept me updated on the process and gave me a timely heads up when a document was needed. I would recommend Gwen, and her team to anyone looking to...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Santi! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
I have done a home loan and now a refinance through Gwen and her team and both times were incredible easy. No stress, no worries about what’s going on next just clear communication and ease of process. Thank you Gwen, Kevin and the rest of...
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Reply from Gwen Swain at Waterstone Mortgage N...
March 22nd, 2021 09:00 AM
Thank you for your recommendation, Kathleen! The team and I were thrilled we were able to provide you with a positive home loan and refinance experience. We look forward to working with you again when the time to refinance or buy a new home...
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Gwen and her team are nothing short of amazing! I expected purchasing a home to be a super confusing, frustrating process; it was anything but that. They were swift, informative and super communicative. I am beyond impressed by this team and...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Sandra! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch!...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends