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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Love Waterstone Mortgage ❤ They were the best! I needed to sell my home, and get a new one fast my other lender was too busy, but not Gwen and Rich. They were the best so fast, reliable and friendly and understood what I was looking for. They...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Kurstyn! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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Gwen and her team were amazing to work with. They quickly got me prequalified and got me an excellent interest rate. It was very easy to get a hold of them for questions and paperwork was simple to download on their secure account they created...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Michelle! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch!...
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Gwen and her team were amazing to work with. They quickly got me prequalified and got me an excellent interest rate. It was very easy to get a hold of them for questions and paperwork was simple to download on the secure account they created...
read more
Reply from Owner
May 13th, 2021 12:00 AM
Thank you for this review, Michelle! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Gwen and her team went...
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This team is amazing!! Ive closed on other houses in the past and these guys really outshined other companies! They are organized and always communicating to make sure everything can go as smooth as possible! Would definitely recommend!!
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for this 5-star review Ana! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Theresa H
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Theresa.
Gwen and her team were very prompt on getting me pre approved the same week and answering questions I had.. I highly recommend Gwen and her team.
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Tasha! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen and her team were helpful and communicative and helped find the most advantageous mortgage situation for our first home from out of state. Would recommend.
Reply from Owner
April 27th, 2021 12:00 AM
Thank you for taking the time to write this review, Hemphillam! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.
Gwen and her team answered all my questions, kept me informed every step of the way. I am so glad for the expert way they handled the purchase of my home!
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Ryan H
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Ryan! Stay in touch.
Gwen and her team helped me and my husband through a competitive and fast paced closing on our new home. They were quick to respond always and really made the process so painless for us! Would 10/10 recommend!
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Danielle! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends