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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
We did a cash our refinance and it went really quickly and was super easy. Even in a busy market it was done really quickly. I would recommend Gwen and her team to anyone.
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Jacklyn! The team and I were thrilled we were able to provide you with a positive refinancing experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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Gwen and her team is amazing! Definitely the best lender, communication, and highest quality service you will find in the treasure valley! As a real estate professional I Love Gwen and her team and would only advise the best! I Absolutely recommend!...
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Jamie! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Anne A
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Anne. Don't be a stranger.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Sandra D
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Sandra.
It was great working with Gwen and her team! They were great at educating me on the process of buying my first home. Everyone was very responsive when I had questions and they always answered the phone when I called!
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Andrea! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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Gwen and her team were amazing! Available anytime we had questions and walk us through all the steps recommending them to everyone who has asked.
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Tauna! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen and her team were amazing to work with! They answered all our questions very promptly and walked with us, lockstep, the entire way through the home buying process. I would highly recommend them to anyone!
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Lance! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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It brings me great pleasure in writing this review. Gwen Swain and Brian Maxwell and all of the folks at Waterstone Mortgage are completely deserving of the title ROCKSTARS!! From the very beginning of our home buying process, Gwen has provided...
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Reply from Gwen Swain at Waterstone Mortgage N...
June 21st, 2021 04:04 AM
Thank you for your recommendation, Susan! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep...
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This was the fourth transaction that Gwen and her team at Waterstone Eagle have handled for us, and just as in the previous three transactions, the service was excellent! Gwen and her team of professionals are responsive, quick, and willing...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Laurie! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen and her team we awesome! Her team was quick to respond when I applied and got me started as soon as possible. I was able to apply for a loan and purchase my new house within a month. They definitely made things go smooth and I would highly...
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Reply from Owner
June 23rd, 2021 12:00 AM
Thank you for sharing, Edward! We're thrilled to hear everything went so smoothly with your homebuying with the help of Gwen and her team. We hope to work with you again in the future.
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends