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Gwen Swain at Waterstone Mortgage NMLS #16198...

Name: Waterstone Mortgage Corporation
Address: 460 Fitness Place, Suite 102 Eagle, Eagle, Idaho, 83616
Telephone: +1-208-297-3604
Rating: 4.93

Producing Branch Manager

Waterstone Mortgage - Eagle, ID +1

4.93

(578)

Mortgage

Mortgage Loan Officer

Contact Info

(208) 472-8871

208-975-7500

Eagle, ID

https://www.waterstonemortgage.com/originators/gwen-swain

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.93

(578)

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5 Star

97%

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1 Star

Good communication and well organized. I was satisfied with Waterstone Mortgage services.

Reply from Owner

January 8th, 2026 11:23 AM

Thank you for your kind review, Kika! Treating my borrowers with the highest level of respect is my number one goal. It was our pleasure to serve you.

Gwen and her team are top notch! They don't skip a beat and are on top of everything every step of the way. I would 100% recommend them!

Reply from Owner

January 8th, 2026 11:23 AM

Thank you for your review, Austin! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch!

Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from David E R

Reply from Owner

January 8th, 2026 11:24 AM

Thank you for the 5-star rating, Dave.

Gwen, Brian and her team were so so easy to work with! They were pro-active, excellent with communication, and answered and returned calls promptly. Being self employed, our financing was not a slam dunk, but they embraced the challenge! They...

Reply from Owner

January 8th, 2026 11:23 AM

Thank you for your review, Robin! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....

Gwen and her team were nothing short of amazing at every step oh our home buying journey. I just can’t say enough good things about her. They were so attentive, and on top of every step. We are self employed, and this can be very tricky for...

Reply from Owner

January 8th, 2026 11:23 AM

Thank you for your review, Patrick! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch!...

Gwen was a pleasure to work with she actually took the time to listen to me and my husband and elaborate and explain things a few times to us knowing that we were first time buyers

Reply from Owner

January 8th, 2026 11:23 AM

Thank you for this review, Steven! I pride myself on providing my borrowers - whether it's their first home purchase or their 10th - with exceptional service and am happy to hear I met your expectations. I look forward to working with you again...

This was our second time working with Gwen and her team, and we could not be happier. Gwen is incredibly responsive and made the whole process feel easy. We would not hesitate to work with her again and would recommend Gwen to anyone.

Reply from Owner

August 20th, 2021 12:00 AM

Thank you for taking the time to write this review, Rachel! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.

Gwen and her staff were great in our refinance. She walked us through each stage of the process and thoroughly explained timelines. She is professional and I recommend her for helping with your mortgage.

Reply from Owner

January 8th, 2026 11:23 AM

Thank you for your review, Nancy! The team and I were thrilled we were able to provide you with a positive refinancing experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....

We were so happy at how quickly the process was for us to purchase our first home. It is a busy time for mortgage lenders, but we were pre-approved in a day, made our offer, and closed within 30 days. Super happy with our experience, especially...

Reply from Owner

January 8th, 2026 11:23 AM

Thank you for your review, Kirstyn! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance...

Great company and team to work with! Very helpful and knowledgeable. Always very available to any of our needs or questions.

Reply from Owner

January 8th, 2026 11:23 AM

Thank you for your review, Carley! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.

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About

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Construction Loan

Bank Statement Loans

Specialities

Idaho Housing Products

FHA

Conventional

HELOC