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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gwen and her team made home buying so simple. They kept us informed every step of the way. We didn't have to try to track them down with questions. If we had to leave a message, they usually respond the same day, if not within 24 hours.
Reply from Owner
November 3rd, 2021 12:00 AM
Thank you for sharing, Terry! We're thrilled to hear everything went so smoothly with your homebuying with the help of Gwen and her team. We hope to work with you again in the future.
Best company out there for mortgage company! Gwen and the whole team are there for you virtually 24/7! They give you all the knowledge you need if you don't have it in additional information if you already do, very straightforward, very professional...
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Reply from Owner
January 8th, 2026 11:24 AM
Thank you for your review, Stishedit! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance...
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Gwen Swain and her team are absolutely FANTASTIC to work!! We work together to help our clients relocate to Boise, Idaho and beyond as she is licensed in every state. She is helpful, dedicated, efficient and communicates well with her clients....
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Victoria! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen Swain and her team are absolutely AMAZING!!! We've worked together to help many of our clients relocate to Idaho and every transaction has gone smooth. She has great communication, dedication and creates lasting relationships. Thank you...
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Reply from Gwen Swain at Waterstone Mortgage N...
October 11th, 2021 02:48 AM
Thank you for your recommendation, Victoria! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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I was very pleased with my experience with Gwen’s team at Waterstone. She was able to close my loan two weeks earlier than originally planned and the communication along the way was top notch. She also personally attended the closing with us...
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What a great team! They were quick to respond. Very helpful with questions from us first-time homebuyers! They were patient and able to explain everything needed in the process. Great communication through email, text, and phone!
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Brian! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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Gwen and her staff were amazing through the whole lending process. They made sure to answer any question we had in applying for our home loan. By the day of closing everything was very well organized and made signing paperwork at closing a...
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Zinnia! The team and I were thrilled we were able to provide you with a positive home loan experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or...
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Gwen and her team were super helpful when we bought our first home! There were a few miscommunications but that’s due to our different schedules and not being able to verify information but needless to say they made the whole process a breeze...
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Mikayla! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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Gwen Swain, as well as all of the Waterstone crew have made us feel like family. Well taken care of every step of the way! I couldn't image going through this entire experience without the help from Waterstone, thank you so much!!
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Rigo! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Great people with great customer service! Really helped us out through our first home buying experience. I would definitely recommend Gwen and the Waterstone Mortgage team to anyone looking for a mortgage provider
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Chris! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends