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Gwen Swain at Waterstone Mortgage NMLS #16198...

Name: Waterstone Mortgage Corporation
Address: 460 Fitness Place, Suite 102 Eagle, Eagle, Idaho, 83616
Telephone: +1-208-297-3604
Rating: 4.93

Producing Branch Manager

Waterstone Mortgage - Eagle, ID +1

4.93

(578)

Mortgage

Mortgage Loan Officer

Contact Info

(208) 472-8871

208-975-7500

Eagle, ID

https://www.waterstonemortgage.com/originators/gwen-swain

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.93

(578)

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5 Star

97%

4 Star

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1 Star

I cannot recommend enough! They made everything so smooth and communicated with me on everything. Will always recommend Gwen Swain and her team for any mortgage needs

Reply from Owner

January 8th, 2026 11:24 AM

That is So kind, thank you Allison! We enjoyed working with you and hope to get the opportunity again in the future! Let us know if you need anything.

You all made everything so easy as a first time buyer. communication Was always there

Reply from Gwen Swain

September 4th, 2025 12:37 PM

I'm grateful to hear that your experience as a first-time buyer went smoothly. Ensuring clear communication is a priority for me, so I'm glad it made everything easier for you. Should you have any more questions in the future, don't hesitate...

Such a great experience using Gwen and her team. The whole transaction was easy and seamless. I would use them again in the future and would recommend to friends and family.

Gwen and her team were comminicative thorought the whole process. I never felt judged when asking questions. They responded right away. The updates that I recived with the videos during the process were SO appreciated. It made it easy to follow...

Reply from Gwen Swain

September 3rd, 2025 04:14 PM

Kerin, thank you for sharing your experience. I'm glad that the communication and updates helped make the process more comfortable for you. It's important to me that everyone feels valued and understood, so knowing that you felt like a real...

I highly recommend Waterstone Mortgage and Gwen Swain. Gwen was awesome and so was her team. All were very professional and customer service oriented. She and they know their business extremely well. She knew what needed to be done for our...

Thank you for taking the time to listen to our financial situation and help us get our mortgage loan approved! We wish we would have gone with you and you only instead of making you our third lender. Thankful you were our last! Stay blessed!...

Reply from Gwen Swain

September 3rd, 2025 02:09 PM

Janice, I'm grateful for your kind words. I'm pleased that I could assist you in getting your mortgage loan approved. It's satisfying to know that, despite being the third lender, I could help you find the right solution for your financial...

Gwen and team helped thru an unusual loan scenario and did it with confidence and professionalism.

Reply from Gwen Swain

August 30th, 2025 09:12 PM

Clinton, thank you for your thoughtful review. I'm truly pleased that I could assist you with the unusual loan scenario and that the experience felt confident and professional. Navigating unique situations is something I strive to do with care...

Wonderful people. Great work Gwen knowa her business and very professional which the whole team was too

Reply from Gwen Swain

August 30th, 2025 04:44 PM

Timothy, thank you for your kind words. I'm delighted to hear that you found my professionalism and expertise meeting your expectations. It's always rewarding to know when my efforts, along with the support of the team, make a positive impact....

Great communication keeping me in the loop and telling me what the next steps were. Always available to answer any questions I had.

Reply from Gwen Swain

August 30th, 2025 10:36 AM

Carmela, thank you for your kind review. I'm really glad that you felt informed and supported throughout the process. Keeping clear communication and being available to address any questions is important to me, so it's wonderful to know that...

My purchase was a duplex for investment reasons, yet all the automated messages I received from Waterstone were canned and had little useful information about my situation . I had to read through to double check and verify the info and the...

Reply from Waterstone Mortgage

August 13th, 2025 03:59 PM

Thank you, Cindy. I was a pleasure speaking with you about your experience. Your feedback regarding our automated milestone updates and campaign emails is much appreciated. We're happy to have been able to work with you and provide you with...

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About

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Construction Loan

Bank Statement Loans

Specialities

Idaho Housing Products

FHA

Conventional

HELOC