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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Gwen was great through the entire process of buying our new home. Thank you so much for everything you have done for us. The entire home buying process was fast (literally) and smooth. EB
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the great review! That's our goal, fast and smooth- and accurate. We appreciate you letting us support you through this process and hope to work with you again!!
Fantastic experience with Gwen Swain at Waterstone Mortgage. Great communication, willingness to answer questions, and when rates drop a couple days after locking she was able to get ours floated down without us even asking. Would highly recommend....
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Reply from Owner
January 8th, 2026 11:24 AM
Thank you for your kind words and Congrats on being able to get that lower rate, that was a great opportunity that came our way. Enjoy your home, we look forward to working with you again some day!
Fantastic communication. Willingness to answer questions. Great experience all around.
Reply from Gwen Swain at Waterstone Mortgage N...
September 15th, 2025 01:02 PM
I appreciate your feedback, Jason. I'm glad to hear that the communication met your expectations and that you felt supported throughout the process. If you have any further questions or need assistance in the future, feel free to reach out.
You guys are very pleasant to work with
Reply from Gwen Swain at Waterstone Mortgage N...
September 14th, 2025 10:14 AM
Thank you for your feedback, Markus. It's great to know that working together was a pleasant experience for you. If there's anything else I can assist with, please don't hesitate to reach out.
Everyone was great to work with and very nice!
Reply from Gwen Swain at Waterstone Mortgage N...
September 12th, 2025 05:32 PM
I appreciate your kind words and am glad to hear you had a positive experience working with us. If there's anything more I can assist with, please feel free to reach out.
Thank you!!! Very pleased
Reply from Gwen Swain at Waterstone Mortgage N...
September 12th, 2025 03:32 PM
I'm grateful for your kind words and pleased to know you are satisfied with the experience. If there is anything more I can assist you with, don't hesitate to let me know.
The team was very responsive and helpful - quick to respond, provided clear instructions and action items, and very kind and professional in answering all our questions!
Reply from Gwen Swain at Waterstone Mortgage N...
September 9th, 2025 08:57 PM
It's wonderful to learn that you found the team responsive and helpful throughout the process. Providing clear guidance and maintaining professionalism when answering questions is something I value greatly. If you have any more questions or...
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Very professional, very fast service, they took care of my family and I every step of the way.
Reply from Gwen Swain
September 6th, 2025 03:14 PM
It's rewarding to know that you felt well taken care of throughout the process. Providing professional and efficient service is something I strive for every day. If you or your family need any assistance in the future, I'm here to help.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Crickett R
Reply from Owner
January 8th, 2026 11:24 AM
Thanks Crickett! Enjoy your home!!
Everything went perfect!! Gwen went above and beyond to help get everything together a d close on time.. hands down perfect!!
Reply from Gwen Swain
September 5th, 2025 05:08 PM
It's wonderful to hear that everything went smoothly for you. I'm pleased to have been able to assist in getting everything together and closing on time. If there's anything else you need in the future, please feel free to reach out.
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery
Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends