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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
very quick, knowledgeable and attentive. they want to get things done for you and work diligently to do so.
yall were very quick and knowledgeable . knowing the situation , you kept a timely manner on everything everything . very much appreciate it! thank you !
Reply from Gwen Swain
August 17th, 2025 09:17 PM
Shelley, thank you so much for your kind words. I'm really pleased to know that my quick response and knowledge were helpful during your situation. Keeping everything on a timely track is something I prioritize, so it's wonderful to hear that...
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Sorry for the delay in responding. Your care n concern for us throughout this whole process was amazing. You were there for us at every stage. Selling our condo & buying the new home at the same time was so scary for us, but you n your team...
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Reply from Gwen Swain
August 16th, 2025 01:44 PM
Michele, thank you for taking the time to share your experience. It was truly my pleasure to support you through the process of selling your condo and buying your new home. I'm so glad that my team and I could ease your concerns and be there...
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Professional
Courteous
Efficient
Understanding
Reply from Gwen Swain
August 15th, 2025 05:15 PM
Melvin, thank you for your succinct and positive feedback. I'm glad to hear that you found my work both professional and efficient, as well as considerate of your needs. Understanding my clients is important to me, and it's rewarding to know...
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I felt like once it wasn't apart of the job description, we got passed onto someone else . No clear guidance on what our next steps were. We got a lot of generated emails but no personal connections to make sure we were feeling confident, supported,...
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Everyone was very helpful and kind
Reply from Gwen Swain
July 31st, 2025 06:23 PM
Thank you, Stephanie, for your kind words. I'm delighted to hear that you found everyone helpful and kind throughout the process. It's wonderful to know that we could assist you effectively. If you have any further questions or need support,...
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Gwen Swain is a wonderful mortgage lender. She will put her all into getting you your house, even in difficult situations. She has a great team, is smart as a whip and is kind as they come. Honest lenders are hard to find- Gwen is a gem.
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Reply from Owner
January 8th, 2026 11:24 AM
We loved working with you! Enjoy your home!!! I hope we get to work with you again in the future someday 😀
Gwen Swain is a wonderful mortgage lender. She will put her all into getting you your house, even in difficult situations. She has a great team, is smart as a whip and is kind as they come. Honest lenders are hard to find- Gwen is a gem.
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Reply from Gwen Swain
July 24th, 2025 11:36 PM
Thank you so much for your kind review, Kendra. I’m truly grateful for your trust and recognition of my efforts, especially in challenging situations. I'm glad that my dedication and approach resonated with you. Working with clients like you...
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Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Robert H
Reply from Owner
January 8th, 2026 11:24 AM
The smiles make it all worth it!
You guys made it easy and explained every part in detail.
Reply from Gwen Swain
July 24th, 2025 03:31 PM
I appreciate your kind words, Robert. I'm pleased to hear that I could make the process easy and clear for you. Explaining each part in detail is important to me, so it’s great to know that it made a difference. If you ever have more questions...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery
Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends