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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Communication was great, and the team went above and beyond for the best interests for my family.
Reply from Gwen Swain
November 10th, 2025 09:33 PM
Steven, it's wonderful to hear that the communication was effective and that the efforts made a positive impact on your family's interests. I always aim to go above and beyond in supporting my clients. If there's anything else I can assist...
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I appreciated the patience given to me when I didn't understand something. My questions were always answered and I was always greeted with a kind attitude
Reply from Gwen Swain
November 3rd, 2025 05:02 PM
Your feedback is greatly appreciated, Jasmine. I'm glad to know you felt supported and that your questions were answered with patience and kindness. Providing clarity and maintaining a welcoming environment are important to me, so it's encouraging...
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Was great.
Reply from Gwen Swain
October 30th, 2025 04:57 PM
I'm glad to hear you had a great experience. If there's anything more you'd like to share or any way I can assist you further, please don't hesitate to let me know.
Very great service. we got all of our questions answered
Reply from Gwen Swain
October 27th, 2025 06:51 PM
It's great to know you felt the service was effective and all your questions were addressed, Lauren. Ensuring clarity and support throughout the process is important to me. If there's anything else you need or further assistance, please don’t...
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The staff was great and adapted to everything well.
Reply from Gwen Swain
October 27th, 2025 02:01 PM
I'm glad to hear that you had a positive experience with the team, Andrew. It's important to me that we're able to adapt and meet the needs of those we work with. If you ever need further assistance or have questions, feel free to contact me...
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Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Richard
The process is very streamlined. The videos are very helpful for communicating clearly what is going on. Having the ability to e-sign documents is a big plus (and a necessity, I'd say). I need to give a shout out to Samantha, who was always...
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Reply from Gwen Swain
October 23rd, 2025 03:35 PM
I'm pleased to know that you found the process streamlined, Richard, and that the videos helped in communicating effectively. The option of e-signing documents is indeed a great convenience, and I'm glad it made things easier for you. It's...
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Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Richard
She was awesome to work with. She communicated very well with me and was able to get me into my dream home. Worked with me every step of the way whether it was email text or phone call. I'd recommend her and her company to everybody I know...
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Reply from Owner
January 8th, 2026 11:24 AM
I am so happy that you are so happy! 😊 Theres no better feeling than helping someone like yourself, get into their dream home. Enjoy and Happy New Year!
She was awesome to work with. She communicated very well with me and was able to get me into my dream home. Worked with me every step of the way whether it was email text or phone call. I'd recommend her and her company to everybody I know...
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Reply from Gwen Swain
October 22nd, 2025 08:05 PM
It’s wonderful to hear how smoothly everything went during your journey to your dream home, Kevin. I'm grateful for the opportunity to support you at every step via email, text, or phone. Your recommendation means a lot, and I appreciate your...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery
Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends