Top 5%
Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Gwen and her team were always one step ahead of us which always kept the process running smoothly and progressing on time. They were always available to answer any questions we had and would always explain any documents sent to you. Definitely...
read more
Reply from Gwen Swain
October 21st, 2025 05:20 PM
Thank you, Danielle, for your recommendation. I'm pleased that the process was smooth and that your questions were addressed promptly. It’s important to me to ensure clarity and support throughout the lending experience. If there's anything...
read more
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from MrRob8349
Gwen is a great communicator! Always professional and my wife and I were extremely impressed with how smooth the entire process was.
Reply from Gwen Swain
October 20th, 2025 08:16 PM
I'm glad to hear that you and your wife were impressed with the process, Robert. Effective communication and professionalism are important to me, so I'm pleased that these aspects stood out during your experience. If there's anything else I...
read more
Gwen, Chelsea and Kat were great to work with. They were able to take a complicated transaction and get creative to make it happen. I would highly recommend this team!
Reply from Gwen Swain
October 14th, 2025 03:07 PM
Thank you, Amanda, for sharing your experience. I'm glad to hear that you found working with Chelsea, Kat, and me enjoyable and that we could successfully navigate a complex transaction for you. Your recommendation means a lot. Should you need...
read more
Very happy with Gwen and her team of sharpshooters. From lift-off to landing, Gwen's team provided good status updates and competitive rates. Hoping to get to work with her team again in the future.
Reply from Owner
January 8th, 2026 11:24 AM
Casey, that is so great to hear! We absolutley look forward to working with you again in the future and are so happy that we could make your experince a truly positive one. Thank you so much!
Very good communication, informative/cheeky videos, but most importantly... very knowledgeable and attentive to my loan needs. Thank you Gwen + Team!
Reply from Gwen Swain
October 13th, 2025 03:30 PM
I'm grateful for your kind words, Casey. It’s reassuring to know you found the communication helpful and the videos engaging. Addressing your loan needs with care and attention is always my goal. If you have any future questions or require...
read more
Process was made very easy!
Reply from Gwen Swain
October 13th, 2025 01:13 PM
I appreciate your feedback, Trevor. It's great to hear that the process felt easy for you. If there's anything else I can do for you, don't hesitate to reach out.
Every member if your team was fantastic so pleasa and helpful to me
Reply from Gwen Swain
October 9th, 2025 06:17 PM
I'm pleased to know you had such a positive experience, Cathleen. Ensuring you felt supported and received the help you needed is very important to me. If you have any further needs or questions, please don't hesitate to reach out.
Communication throughout the entire transaction was great. The team checked in with us regularly and kept us informed each step of the way. Anytime we reached out with questions we received a timely reaponse.
Reply from Gwen Swain
October 8th, 2025 02:56 PM
Staying connected throughout the process is a priority for me, Robyn, so I'm glad to hear that you felt well-informed and received timely responses. If there's anything more I can assist you with in the future, please let me know.
Always very helpful and knowledgeable when we needed her.
Reply from Gwen Swain
October 7th, 2025 08:57 PM
I'm grateful for your feedback, Nathaniel. Making sure you're well-supported and informed is a key priority for me. If you have any further questions or need assistance in the future, I'm here to help.
121–130 of 578
About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery
Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends