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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Kathy S
Everyone was very helpful. The only thing I would change, is to have the client take the homeowners course earlier in the process. It would have been more helpful at pre approval, Otherwise it was a great experience.
Reply from Gwen Swain
November 26th, 2025 02:39 PM
I'm grateful for your feedback, Kathleen. I'm pleased that overall you had a great experience. Thank you for sharing your thoughts on the timing of the homeowner's course. I'll certainly consider this suggestion to improve future processes....
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Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Veronica C
Reply from Owner
January 8th, 2026 11:24 AM
Thanks Veronica!!
It was an amazing experience, i would highly recommend them . They were amazing to work with very fast and got things done quickly we love our new home ❤️
Reply from Gwen Swain
November 24th, 2025 08:57 PM
I'm glad to hear that you had a positive experience, Veronica. It's wonderful to know you found the process quick and enjoyable. Your recommendation means a lot to me, and I'm thrilled that you're enjoying your new home. If you have any questions...
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The team was very helpful on getting us into a new h ome one we can call ours , very friendly and very fast , they did an amazing job with helping us purchase our home , we appreciate them so much and recommend them highly if I could rate this...
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Reply from Gwen Swain
November 24th, 2025 02:41 PM
I'm really pleased to hear that you found the process friendly and efficient, Thomas. It's rewarding to know that you're happy with your new home. Thank you for the high recommendation, and if you ever need assistance in the future, I'm here...
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Process was made easy and understandable.
Reply from Gwen Swain
November 20th, 2025 02:47 PM
It's gratifying to know that the process was easy and understandable for you, Karlyle. Ensuring clarity and simplicity is important to me. If you have any other questions or need further assistance, feel free to reach out.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Ashley C
Reply from Owner
January 8th, 2026 11:24 AM
Thanks Ashley!
Gwen and her team are fantastic! They communicate wonderfully and made this process so easy.
Reply from Gwen Swain
November 18th, 2025 07:41 PM
I'm pleased to hear you found the communication effective, and that the process felt easy, Ashley. Making things straightforward for you is truly important to me. If there's ever anything more I can help with, don't hesitate to reach out.
great rate and expertise
Reply from Gwen Swain
November 13th, 2025 05:39 PM
I'm glad to know that you appreciated the rate and expertise, Emily. It's important to me to ensure that you're well-supported through the process. If there's anything more I can assist you with in the future, please let me know.
Thank you
Reply from Gwen Swain
November 12th, 2025 02:34 PM
Thank you for your thoughtful rating, Kristi. If there's anything more I can do for you, feel free to get in touch.
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends