Felix Velez, Ruoff Mortgage

Name: Ruoff Mortgage - Lorain
Address: 6155 Park Square Dr Suite 4, Lorain, Ohio, 44053
Telephone: +1-440-567-9172
Rating: 4.91

Senior Loan Officer | NMLS 297070 | Ruoff Mortgage...

Ruoff Mortgage - Lorain

4.91

(65)

Mortgage

Mortgage Loan Officer

Contact Info

(440) 567-9172

Lorain, OH

https://www.ruoff.com/felixvelez

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.91

(65)

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Experience.com

4.96

(43)

Google

4.82

(22)

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Felix made me feel like family. He took his time explaining every step of the process and made us feel comfortable and con buying our first hom.

Reply from Felix Velez

November 11th, 2024 03:03 PM

Thank you so much for your positive feedback, Spencer. I'm thrilled to hear that you felt like part of the family during our process. That's always my goal. It's important to me that my clients understand each step of the process and feel comfortable....

Felix Velez, Ruoff Mortgage has received a review with 5 star rating from Bernie L

Reply from Owner

July 17th, 2024 05:45 PM

I'm glad to hear that you had a positive experience, Sarah. It's rewarding to know that I was able to help and that you're pleased with your experience at Ruoff Mortgage. Your rating of 5.00 out of 5 Stars means a lot to me. If you need any...

Felix was very professional and very knowledgeable.he made the process very smooth.thank you

Reply from Felix Velez, Ruoff Mortgage

March 28th, 2025 07:34 PM

I'm glad to hear that your experience was smooth and professional. Thank you for your kind words, Bernard. It was a pleasure assisting you throughout the process.

Felix Velez, Ruoff Mortgage has received a review with 5 star rating from Reba E

Felix communicated with us constantly. Always made sure we understood the whole process!

Excellent mortgage company to work with. Mr. velez was always available by phone and made the entire transaction easy and stress free. I cannot say enough of all their help and how much time they invest in you and your purchase.

Felix was always there to answer his phone and take care of any questions we had. He made the entire transaction very easy and stress free.

Reply from Felix Velez

October 7th, 2024 05:53 PM

I'm thrilled to hear that you found the process easy and stress-free, Julius! That's always my goal. I believe in always being available to answer any questions and provide support where needed. Thank you for taking the time to leave a review...

Very attentive and responsive. I felt very comfortable throughout the process

Reply from Felix Velez

October 6th, 2024 05:14 PM

I'm thrilled to hear about your positive experience, Wendy! It was my pleasure to guide you through the process and ensure your comfort at every step. We at Ruoff Mortgage are dedicated to providing swift and attentive service, and your feedback...

Felix and his team made our loan experience the easiest I have ever experienced. They did not keep contacting us for more information, they kept us up to date on where they were in the process and Felix even tried to keep others moving quickly...

Reply from Felix Velez

October 6th, 2024 02:00 PM

I'm extremely pleased to hear about your positive loan experience with us at Ruoff Mortgage, Mary-Helene. We strive to keep the process as efficient and straightforward as possible, and I'm glad this was reflected in your interaction with my...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

FHA

FHA 203K

USDA

First Time Homebuyer Program lender

Conventional

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