Felix Velez, Ruoff Mortgage's Cover Image
Felix Velez, Ruoff Mortgage - Senior Loan Officer | NMLS 297070 | Ruoff Mortgage NMLS 141868 | in Lorain, OH

Felix Velez, Ruoff Mortgage

ClaimedPro

Senior Loan Officer | NMLS 297070 | Ruoff Mortgage...

Company Logo
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Company Logo
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • Encompass
    C
    Charisse F A P
    Lyndhurst, OH
    Posted on March 15th, 2025 03:28 PM
    Communication was 10/10. Felix can be reached on the weekends and he is always ready to listen and explain everything step by step. We felt at ease knowing everything every step of the way. All the data he provided was correct and if there...
    read more
    Reply from Felix Velez
    March 25th, 2025 03:30 PM
    I'm thrilled to hear that you had such a positive experience with the communication process. It was a pleasure to assist you in buying your first home, and I'm glad I could provide the support and clarity you needed. Thank you for your high...
    read more
  • Encompass
    R
    Robert C P
    Lyndhurst, OH
    Posted on March 14th, 2025 03:07 PM
    Felix was absolutely fantastic from start to finish. They were incredibly knowledgeable, confident, and always took the time to guide us through every step of the mortgage process. His friendly and approachable nature made everything feel seamless,...
    read more
    Reply from Felix Velez
    March 24th, 2025 03:10 PM
    Robert, thank you so much for your kind words! It was a pleasure working with you throughout your homebuying journey. I'm thrilled to hear that you felt guided and supported every step of the way. Helping first-time homebuyers like you navigate...
    read more
  • Encompass
    D
    Dominic M G
    Painesville, OH
    Posted on January 13th, 2025 04:21 PM
    Communication was amazing made the process super easy . Everything went according to plan
    Reply from Felix Velez, Ruoff Mortgage
    January 23rd, 2025 04:24 PM
    I'm thrilled to hear that you found our communication effective and the process easy, Dominic. It's always my top priority to ensure everything goes according to plan and I'm glad I was able to meet your expectations. Thanks for the perfect...
    read more
  • Encompass
    C
    Christopher K C
    Vermilion, OH
    Posted on January 9th, 2025 03:53 PM
    Everything was excellent ! Felix is good at his job !
    Reply from Felix Velez
    January 19th, 2025 03:56 PM
    I'm thrilled to hear that you had such a positive experience, Christopher! I take great pride in my work at Ruoff Mortgage, and I'm delighted that this showed in your interactions with me. Your 5-star review is greatly appreciated and motivates...
    read more
  • google
    O
    Orhan O
    Posted on December 23rd, 2024 09:50 PM
    Felix is an amazing person. He is very friendly and knowledgeable. He is passionate and very kind. He taught us every detail and there was nothing unexpected. We strongly recommend Felix if you want your dream home. We can not thank him enough....
    read more
    Reply from Felix Velez
    August 13th, 2025 07:37 PM
    Thank you for your wonderful feedback, Orhan. I'm truly pleased to hear that you had such a positive experience and found my guidance helpful throughout your home journey. It's rewarding to know that I was able to help make everything clear...
    read more
  • google
    O
    Orhan O
    Posted on December 23rd, 2024 09:50 PM
    Felix is an amazing person. He is very friendly and knowledgeable. He is passionate and very kind. He taught us every detail and there was nothing unexpected. We strongly recommend Felix if you want your dream home. We can not thank him enough....
    read more
    Reply from Owner
    March 28th, 2025 07:29 PM
    Thank you, my friend, about your positive experience with me. It was a pleasure guiding you through the process, and I'm delighted that everything went smoothly. Your recommendation means a lot, and I'm grateful for your kind words.
  • Encompass
    O
    Orhan O
    Twinsburg, OH
    Posted on December 23rd, 2024 09:48 PM
    Felix is an amazing person. He knows his stuff and very passionate to teach. He guided us very well, informed us in timely, and there was nothing unexpected. We are very fortunate to work with him. We got our dream home and it is with the help...
    read more
    Reply from Felix Velez
    January 2nd, 2025 09:52 PM
    Orhan, I'm absolutely overjoyed to hear that you had such a positive experience with me at Ruoff Mortgage. It was my pleasure to guide you in this process and ensure that everything went smoothly. Your words mean the world to me and knowing...
    read more
  • google
    E
    Eric W
    Posted on December 6th, 2024 01:31 AM
    Felix Velez is the best He helped me so much I can't say enough about him thank you so much for all the help he did for me
  • google
    E
    Eric W
    Posted on December 6th, 2024 01:23 AM
    Felix Velez is the best He helped me so much I can't say enough about him thank you so much for all the help he did for me
    Reply from Owner
    March 28th, 2025 07:31 PM
    Eric, it has always been my pleasure to work with you. You and your family are greatly appreciated, and I am happy that you allowed me to assist with your mortgage loan.
  • Encompass
    E
    Eric J W
    Vermilion, OH
    Posted on December 6th, 2024 01:22 AM
    Senior loan officer Felix Velez he the best to deal with aways helpful wonderful to work with
    Reply from Felix Velez
    December 16th, 2024 01:25 AM
    Thank you so much, Eric! I'm thrilled to hear that you had such a positive experience working with me at Ruoff Mortgage. I always strive to provide the best service to my clients, and I'm grateful for your acknowledgment. Your review means...
    read more
  • 41–50 of 65
    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    FHA
    FHA 203K
    USDA
    VA
    First Time Homebuyer Program lender
    Conventional
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Memberships
    • Member of American Legion
    • Member of Veterans Golf Association
    • NMLS Member
    Addresses and Serving Areas

    Year Started

    1995

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS 297070
    Gallery
    Felix Velez, Ruoff Mortgage - Gallery Photo
    Felix Velez, Ruoff Mortgage - Gallery Photo
    Hobbies
    • Volunteering
    • Golfing
    • Gym & Fitness
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
    ©2025 All Rights Reserved

    NMLS CONSUMER ACCESS

    Licensing | Privacy | Contact Us