Felix Velez, Ruoff Mortgage

Name: Ruoff Mortgage - Lorain
Address: 6155 Park Square Dr Suite 4, Lorain, Ohio, 44053
Telephone: +1-440-567-9172
Rating: 4.91

Senior Loan Officer | NMLS 297070 | Ruoff Mortgage...

Ruoff Mortgage - Lorain

4.91

(65)

Mortgage

Mortgage Loan Officer

Contact Info

(440) 567-9172

Lorain, OH

https://www.ruoff.com/felixvelez

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.91

(65)

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Experience.com

4.96

(43)

Google

4.82

(22)

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Friendly, good communication & always available to answer my questions. Thank you 😊

Reply from Felix Velez, Ruoff Mortgage

May 5th, 2025 12:08 PM

I'm grateful to hear that you found the communication friendly and that I was able to assist with your questions. It was a pleasure working with you, and I appreciate your kind words. Thank you!

Every went well from start to finish

Reply from Felix Velez, Ruoff Mortgage

August 13th, 2025 07:35 PM

I'm pleased to hear that everything went smoothly from start to finish, Matthew. It was a pleasure assisting you throughout the process at Ruoff Mortgage. If you have any further questions or need support in the future, feel free to reach out....

The process was done very quickly and very quietly, without the need to keep providing a lot of documents, exceeding our expectations.

Reply from Felix Velez

April 21st, 2025 03:11 PM

I'm thrilled to hear that the process exceeded your expectations with its efficiency and simplicity. It was a pleasure assisting you, and I'm glad we could streamline the experience for you. Thank you for your kind words and for choosing Ruoff...

A man that makes dreams into reality. My family and I are truly thankful for his services, professionalism, and dedication to helping us secure a fast and easy close transition to our home. Definitely recommend his services to anyone that needs...

Reply from Owner

April 22nd, 2025 12:29 PM

Thank you for your kind words and recommendation. It was a pleasure working with you and your family to ensure a smooth and efficient closing process.

Reply from Felix Velez, Ruoff Mortgage

August 13th, 2025 07:36 PM

Thank you, Cristian, for your heartfelt words. I'm thrilled to know that I could help make the home buying process a seamless and rewarding experience for you and your family. Your recommendation means a great deal to me, and I'm pleased to...

Words cannot express how grateful and thankful to have felix by our side to close out on our house very quick and easy! He really do make dreams come true . A true family friend that'll do right and be there for everyone. Truly a blessing

Reply from Felix Velez, Ruoff Mortgage

April 9th, 2025 01:41 PM

I'm truly grateful by your kind words, Maria. It was an honor to assist you in closing on your house quickly and smoothly. I'm thrilled to have been a part of making your dreams come true. Thank you for considering me a true family friend....

Felix Velez is amazing . Not only is he very knowledgeable, he is professional and has his clients best interest at heart. He answered all of my questions with ease and explained things to me when I didn’t understand. He is great at what he...

Reply from Owner

April 22nd, 2025 12:30 PM

As always, it has been my pleasure answering your questions and ensuring you felt comfortable throughout the process. Thank you for your kind words and recommendation.

Reply from Felix Velez, Ruoff Mortgage

August 13th, 2025 07:36 PM

Thank you, Larrise, for such a thoughtful review. I'm pleased to know that my approach helped make your experience smooth and informative. It's important to me to ensure my clients feel supported and well-informed. I'm truly grateful for your...

Felix was amazing. Timely , informative, professional and compassionate.

Reply from Felix Velez, Ruoff Mortgage

March 28th, 2025 07:28 PM

I am thankful to hear that you found my service timely, informative, professional, and compassionate. It was a pleasure assisting you on your home purchase.

Excellent service!

Reply from Owner

March 28th, 2025 07:28 PM

I am happy that you were pleased with the service, Charisse. It was a pleasure assisting you. Thank you for your kind words!

31–40 of 65

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

FHA

FHA 203K

USDA

First Time Homebuyer Program lender

Conventional

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