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Felicia Battaglia - Branch Manager | NMLS # 240198 in Concord, CA

Felicia Battaglia

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Branch Manager | NMLS # 240198

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As a Loan Officer serving Existing & Potential Homeowner’s in the Greater Bay Area, Felicia enjoys assisting customers to obtain mortgage loans to purchase homes & refinance their existing mortgages. Felicia’s success as a Loan Officer is s... Show More
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5 Star
98%
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2%
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Reviews from Web
  • Encompass
    K
    Kellie H
    Gridley, CA
    Posted on May 8th, 2025 10:39 PM
    Felicia was there for me any time I needed her. She was very professional and walked me through the whole experience. I appreciate everything she did. I would recommend her and use her again. She made the experience of buying a home easy and...
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    Reply from Felicia Battaglia
    May 9th, 2025 04:11 PM
    Kellie, it was my pleasure to serve you. I enjoyed working with you and navigating thru the home buying process. Our conversations about dogs, your job and all the rest of it was a highlight. Thank you for being so easy to collaborate with🥰...
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    Francel D
    Antioch, CA
    Posted on January 22nd, 2025 08:46 PM
    very helpful!
    Reply from Felicia Battaglia
    January 23rd, 2025 12:33 AM
    I'm so pleased to hear that you found my services helpful, Francel! It's always my goal to provide top-notch assistance to all of my clients at Mason-McDuffie Mortgage. Your positive feedback means a lot to me. If you need any further assistance...
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    Janel H
    Mountain Ranch, CA
    Posted on December 2nd, 2024 06:41 PM
    Very communicative, everything completed timely.
    Reply from Felicia Battaglia
    January 8th, 2025 12:11 AM
    I'm delighted to hear that you found my communication and timeliness satisfactory, Janel. Working diligently to ensure everything is completed on schedule is a top priority for me. Your positive feedback and the full 5 stars are very much appreciated....
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    Daniel R
    Mountain Ranch, CA
    Posted on November 22nd, 2024 08:39 PM
    Felicia was amazing to work with. Very informative and patient super knowledgeable and just an overall joy to work with. We will definitely recommend her to others and will be returning in the future for our next purchase. Thank you so much...
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    Reply from Felicia Battaglia
    January 8th, 2025 12:12 AM
    Thank you so much for your kind words, Daniel. I'm thrilled to hear that you had such a positive experience and found my guidance helpful. Your recommendation means a lot to me. I'm looking forward to working with you again in the future!
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    Robert M
    Martinez, CA
    Posted on September 30th, 2024 04:40 PM
    Our experience with Felicia was even better than we were hoping for. Her knowledge and experience were incredible. She always made sure we understood everything, every step of the way. Felicia is extremely personable and took the time to understand...
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    Reply from Felicia Battaglia
    September 30th, 2024 04:47 PM
    Hi Robert, thank you for your glowing review. It's wonderful to hear that your experience was even better than expected. It was my pleasure assisting you throughout the process and ensuring you understood every step. Your goals and needs were...
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    Lindsey L
    Martinez, CA
    Posted on September 10th, 2024 05:27 PM
    Its always a pleasure working with Felicia. She's on top of her files and get its done. She's awesome!
    Reply from Felicia Battaglia
    September 10th, 2024 09:20 PM
    I'm thrilled to hear that you had such a positive experience working with me, Lindsey! . I really appreciate your kind words and the 5-star review. Don't hesitate to reach out if you need anything in the future. Thanks again for your support!...
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    Danny S
    Martinez, CA
    Posted on June 27th, 2024 02:01 AM
    Felicia, was so so very help from the beginning to the end.
    Reply from Felicia Battaglia
    June 27th, 2024 03:04 PM
    I'm thrilled to hear that you had a positive experience, Danny. Your satisfaction is my top priority, and it's wonderful to know that I was able to assist you effectively from the beginning to the end. Thank you for taking the time to leave...
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    Francisco V
    Pacheco, CA
    Posted on June 2nd, 2024 04:52 AM
    Good job great communication.
    Reply from Felicia Battaglia
    June 27th, 2024 03:45 PM
    I sincerely appreciate your positive feedback, Francisco. Communication is a key aspect of maintaining customer satisfaction, and I'm delighted to hear that you were pleased with my service. It was a pleasure serving you at Mason-McDuffie Mortgage....
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    Lindsey L
    Concord, CA
    Posted on March 7th, 2024 03:16 AM
    Felicia is very knowledgeable and on top of every step that's taken in the buying process. If there is anything that needs extra attention, she's on top of it and with other alternative options if needed. I recommend Felicia to everyone, including...
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    Reply from Felicia Battaglia
    January 8th, 2025 12:14 AM
    I am absolutely thrilled to hear such positive feedback, Lindsey! It was a pleasure working with you AGAIN, I always strive to provide alternative options and give extra attention wherever needed. I'm delighted that you would recommend me to...
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    Mark A B
    Discovery Bay, CA
    Posted on February 23rd, 2024 12:28 AM
    Felicia was a big help when explaining our options.
    Reply from Felicia Battaglia
    May 2nd, 2024 11:04 PM
    I'm so glad to hear that you found our discussion helpful, Mark! It's always my goal to make sure my clients understand all of their options. Thanks for taking the time to share your positive experience and for the 5-star rating! If you have...
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    About
    As a Loan Officer serving Existing & Potential Homeowner’s in the Greater Bay Area, Felicia enjoys assisting customers to obtain mortgage loans to purchase homes & refinance their existing mortgages. Felicia’s success as a Loan Officer is supported by her excellent communication skills, combined with a passion for serving others. Just as important, Felicia enjoys her job, particularly providing top-notch service to customers. Also, helping first time homebuyers achieve homeownership brings tremendous satisfaction. Felicia brings 25 years experience in the mortgage & financial fields to her work as a Loan Officer. She has completed numerous courses in real estate & mortgage & holds the NMLS certification.
    Products & Services
    Mortgage Loan Officer
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    Year Started

    1986

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 240198
    Disclaimer
    To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.