Concord, Concord, CA
Concord, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Contact Info
Point of Contact:
Felicia Battaglia
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Reviews from Web
Felicia is AMAZING!!
She has been with us on this long journey and has been nothing short of incredible!
She was always communicative, collaborative and truly caring!! We would highly recommend Felicia to anyone!!
Reply from Felicia Battaglia
July 13th, 2026 03:13 PM
Michelle and Brien, I greatly appreciate your kind words and recommendation. I'm glad to have been a part of your journey and to hear that you felt supported and cared for throughout the process. Thank you for sharing your wonderful experience...
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easy process and great communication
Wonderful, walked us through the entire process the entire way. Thank you!
Reply from Felicia Battaglia
May 29th, 2026 03:44 PM
I'm happy to hear that you had a appreciated experience, Joseph. It was my pleasure to guide you through the entire process. Thank you for your kind words!
for
Tiffani Hom
Tiffani was so kind so answer any and all questions we had, she made everything really smooth & we appreciated all of her advice and support through buying our home! We would use Tiffani over and over again!
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Quick and good communication
Reply from Felicia Battaglia
May 29th, 2026 03:44 PM
Lindsey, I appreciate your feedback on my communication. It's important to me to provide efficient and clear interactions. If there's anything more I can do for you, please feel free to reach out.
Felicia was great. Very nice, quick to respond to questions, helpful and knowledgeable. Listened to our questions and took time to find answers if she didn't have them. Would recommend her strongly!
Reply from Felicia Battaglia
October 22nd, 2025 06:58 PM
Thank you for your kind words explaining your experience with me💖. I truly enjoyed meeting your family and assisting with the purchase of your home. I appreciate your strong recommendation and wish you all the best as you acclimate into your...
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Concord
Concord has received a review with 5 star rating from Behnaz R
Reply from Owner
November 22nd, 2025 12:00 AM
Thanks for the 5 stars, Behnaz. We appreciate you!
The fast communication. AWESOME!
Reply from Felicia Battaglia
October 22nd, 2025 06:59 PM
I appreciate your feedback, Martin🤩! It's great to know that the communication met your expectations. If there's anything else you need or any questions you have, feel free to reach out. Thank you for sharing your experience!
Felicia was extremely communicative and easy to reach every step of the way.
Reply from Felicia Battaglia
August 6th, 2025 03:58 PM
Thank you, Erin, for sharing your experience. I'm glad to hear that you appreciated my communication and availability throughout the process. Being accessible and ensuring clear communication are important aspects of my role, and your acknowledgment...
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for
Tiffani Hom
Tiffany made sure I understood the expectations of the process and helped me when ever I needed it. For example, when she noticed I wasn't responding to time sensitive information she went out of her way to help me fill out the necessary items....
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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