Erin Merryman
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Very happy with service right from start to finish , very professional would recommend
Reply from Erin Merryman
April 11th, 2025 02:45 PM
I'm thrilled to hear that you were very happy with the service from start to finish. It was a pleasure assisting you, and I appreciate your recommendation.
Great communication and service skills. Helped my clients from the UK close smoothly and in a timely manner!
Reply from Erin Merryman
April 7th, 2025 06:34 PM
I'm thrilled to hear that the communication and service met your expectations. It was a pleasure assisting your clients from the UK and ensuring a smooth and timely closing. Thank you for your positive feedback!
The app was helpful and Erin and her team were very responsive to questions and really helpful from start to finish.
Reply from Erin Merryman
April 4th, 2025 04:17 PM
I'm thrilled to hear that you found the app helpful and that our team was able to assist you effectively throughout the process. It was a pleasure working with you, and I appreciate your feedback.
Without Erin's expertise and determination we would not be building our forever home! She spent countless hours on our file for the last four years righting the wrongs of others. She was diligent, committed, and forthcoming throughout the journey....
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Reply from Erin Merryman
April 3rd, 2025 04:07 PM
I'm thrilled to hear about your positive experience and that I could be a part of your journey in building your forever home. It was a pleasure working with you over the last four years and ensuring everything was in place for your success....
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Erin is passionate about her work, she truly cares about the individuals she works with.
Reply from Erin Merryman
April 3rd, 2025 02:15 PM
I'm truly grateful for your kind words, Alma. It's my passion to help individuals like you, and I'm glad to know that my dedication came through in our interactions. If there's anything more I can assist you with, please feel free to reach...
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Erin was on top of EVERYTHING, the entire time. She is a pleasure to do business with, and I will have no reservations recommending her to my closest friends/family!
Reply from Erin Merryman
March 31st, 2025 02:12 PM
I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you throughout the process. Thank you for your kind words and for considering recommending me to your friends and family.
Erin and her team were efficient, competent, proactive, and helpful
Reply from Erin Merryman
March 31st, 2025 02:12 PM
I'm thrilled to hear that you found my team and me efficient, competent, proactive, and helpful. It was a pleasure working with you, and I appreciate your kind words. Thank you for choosing to work with me and my team.
Erin is an expert in home loans. She explained the process and was always available to answer questions.
Reply from Erin Merryman
March 31st, 2025 02:13 PM
I'm thrilled to hear that you found my expertise and availability helpful in your home loan process. It was a pleasure assisting you, and I'm glad I could provide the support you needed. Thank you for your kind words and for choosing me and...
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Erin was always right on top of helping us refinance our home. She's a great communicator and has always helped us successfully in the past. We will continue to ask for her assistance in the future! She is highly recommended!!!!
Reply from Erin Merryman
March 31st, 2025 02:13 PM
I'm thrilled to hear about your positive experience with the refinancing process, Renee. It's always a pleasure to assist you, and I appreciate your kind words and recommendation. I look forward to working with you again in the future.
This was absolutely the smoothest , fastest loan approval for a home !! I tried to go thru several banks before this , horrible customer service. I’m sooo glad we chose Erin and highland bank. They made us feel as if we were the only customer...
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Reply from Erin Merryman
March 19th, 2025 06:50 PM
Thank you so much for the fantastic review, Cynthia! I'm thrilled to hear that your loan approval process was smooth and fast. It was a pleasure working with you and making sure you felt prioritized. I always aim to provide quick and attentive...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
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