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Erin Merryman - Highlands Residential Mortgage, Ltd. in New Caney, TX

Erin Merryman

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Highlands Residential Mortgage, Ltd.

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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    C
    Chad S
    New Waverly, TX
    Posted on June 5th, 2025 03:43 AM
    She is always on time and the best we have worked with!
    Reply from Erin Merryman
    June 5th, 2025 01:16 PM
    I'm glad to hear that you had a positive experience. It was a pleasure working with you, and I appreciate your kind words. Thank you for choosing to work with me again!!! Enjoy the new house.
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    Dana O
    Coldspring, TX
    Posted on May 6th, 2025 01:20 PM
    Erin did a great job.
    Reply from Erin Merryman
    May 6th, 2025 01:41 PM
    I'm glad to hear that you were pleased with my work. It was a pleasure assisting you. Thank you for your feedback!
  • Encompass
    J
    Joseph M S
    Garwood, TX
    Posted on May 6th, 2025 12:33 PM
    Great communication at all times
    Reply from Erin Merryman
    May 6th, 2025 01:20 PM
    I'm thrilled to hear that you appreciated the communication throughout the process. It was a pleasure working with you, and I am grateful for your positive feedback.
  • Encompass
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    Diana F
    Humble, TX
    Posted on May 6th, 2025 04:27 AM
    The process was easy and Erin and her team were always there to answer questions along the way
    Reply from Erin Merryman
    May 6th, 2025 01:21 PM
    I'm thrilled to hear that you found the process easy and that our team was able to assist you with your questions. It was a pleasure working with you, and I appreciate your kind words.
  • Encompass
    R
    Raul F F
    Humble, TX
    Posted on May 5th, 2025 03:56 PM
    Very supportive and excellent customer service
    Reply from Erin Merryman
    May 5th, 2025 04:27 PM
    I'm glad to hear that you found the support and customer service excellent. It was a pleasure assisting you, and I appreciate your feedback. If there's anything else you need, please feel free to reach out.
  • Encompass
    S
    Sara D
    Humble, TX
    Posted on April 25th, 2025 01:37 PM
    Erin made the prcoess very easy. She answered all of my questions and kept me on track. The app made it super easy to keep up with everything that was due. I appreciate all of Erin's help.
    Reply from Erin Merryman
    April 25th, 2025 02:13 PM
    I'm thrilled to hear that the process was easy for you. It was a pleasure assisting you and ensuring all your questions were answered. I'm glad the app was helpful in keeping everything on track. Thank you for your kind words.
  • Encompass
    S
    Shane E
    Anderson, TX
    Posted on April 25th, 2025 10:07 AM
    Erin and Lauren Merryman.
    Reply from Erin Merryman
    April 25th, 2025 02:14 PM
    Thank you for your positive feedback, Shane. I'm glad to have worked with you alongside Lauren Adolph. If you have any further questions or need assistance, please feel free to reach out.
  • Encompass
    M
    Martha Y T
    Humble, TX
    Posted on April 23rd, 2025 09:43 PM
    Erin's efficiency, competence and professionalism. Very easy to work with her. I follow her everywhere she goes. I have done over 7 mortgages with her. I am super satisfied every time!
    Reply from Erin Merryman
    April 24th, 2025 01:39 PM
    I'm thrilled to hear about your continued satisfaction with my services, Martha. It's always a pleasure working with you on your mortgage needs, and I truly appreciate your loyalty and trust over the years. Thank you for your kind words!
  • Encompass
    S
    Stefanie M
    Kingsland, TX
    Posted on April 21st, 2025 12:01 PM
    I really enjoyed my experience with Highlands Mortgage and would highly recommend them! All my questions were answered thoroughly and promptly. This process can feel overwhelming at times, but thanks to Erin and her team I felt supported and...
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    Reply from Erin Merryman
    April 21st, 2025 01:51 PM
    I'm delighted to hear that you had such a positive experience with Highlands Residential Mortgage. It was a pleasure to assist you, and I'm glad that our team could provide the support and care you needed throughout the process. Thank you for...
    read more
  • Encompass
    C
    Christian M
    Kingsland, TX
    Posted on April 20th, 2025 02:31 PM
    Home buying can be stressful, there are so many documents to provide, especially when one owns multiple businesses and has to provide statements and documents for all of them . The app and (most importantly) communication from Erin helped streamline...
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    Reply from Erin Merryman
    April 21st, 2025 03:32 PM
    I'm thrilled to hear that the communication and tools provided helped streamline your home-buying process. It was a pleasure to assist you, and I'm delighted that you are now in your dream home.
  • 71–80 of 1168
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
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    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.