Erin Merryman
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
erin made the process simple, she was extremely responsive , particularly when i was at work in Europe
amazing supporf
thank you Erin
Reply from Erin Merryman
March 12th, 2025 02:08 PM
Amy, thank you so much for your kind words! I'm thrilled to hear that the process was simple for you and that my responsiveness made a difference, especially with the time difference while you were in Europe. It was a pleasure working with...
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exceptionail communication and service
Reply from Erin Merryman
March 4th, 2025 03:39 PM
Thank you so much for your kind words, Wendy! I'm thrilled to hear that you were happy with the communication and service. It was a pleasure working with you, and I'm delighted to have been part of your journey.
Great communication and always customer service first woth with Erin!
Reply from Erin Merryman
February 20th, 2025 04:02 PM
Thank you so much for your kind words, Leah! I'm thrilled to hear that you had a positive experience with the communication and customer service I strive to provide. Working with wonderful clients like you makes my job truly rewarding. If there's...
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The entire process was great! ! . The entire team was very pleasant and quickly responded to any questions or needs that arose. I would highly recommend them for anyone needing a loan. They helped me through this stressful time of downsizing...
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Reply from Erin Merryman
February 3rd, 2025 07:36 PM
Candace, I'm so glad to hear your experience with us was a positive one! It truly warms my heart to know we were able to help ease the stress of downsizing and make the transition to your new home smoother. We appreciate you choosing us and...
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Great communication, quick responses and very helpful when it came to asking questions.
Reply from Erin Merryman
January 16th, 2025 02:42 PM
Thank you so much for your feedback, Devin! I'm thrilled to hear that you found our communication to be great and our responses quick. I always strive to be as helpful as possible, especially when it comes to answering any questions you may...
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Constant updates! and also the app !
Reply from Erin Merryman
January 10th, 2025 11:11 PM
Thank you for the great feedback, Rosa! I'm glad to hear you found the constant updates and our app helpful. At Highlands Residential Mortgage, Ltd., we aim to provide the best possible service and your satisfaction is very important to us....
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Erin Merryman is extremely knowledgeable, professional, and quick to respond. I will be continuing to refer my clients to Mrs. Merryman and I hope to continue doing business with her and her team!
Reply from Erin Merryman
January 6th, 2025 02:33 PM
I'm absolutely thrilled to hear that your experience with me and my team at Highlands Residential Mortgage, Ltd. was positive, Jennifer. Thank you for your kind words and for the 5-star rating, it truly means a lot. I'm glad I was able to provide...
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Erin was so helpful in answering so many different questions with our very unique situation. She would answer her phone or text an ANY hour. Thank you Erin!!!
Reply from Erin Merryman
December 31st, 2024 05:12 PM
I'm so thrilled to hear that you had a positive experience, Nancy! I truly believe in making myself available at all hours for my clients, and I'm glad that this dedication was beneficial to you during your unique situation. It was absolutely...
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Erin is extremely commited to making sure everything goes smoothly. She advised us of our options for securing the funds for closing and made sure we understood the benefits of each option. During our closing , she made sure that we were aware...
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Reply from Erin Merryman
December 27th, 2024 04:04 PM
Thank you, Natalia, for such a glowing review! I am overjoyed to hear your positive feedback. It's incredibly important to me that my clients understand each step of the process, as well as all the options available to them. I'm glad I could...
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Quick thorough communication. Friendly helpful advice. Being able to make changes when needed and without undue difficulty. Completely transparent process.
Reply from Erin Merryman
December 23rd, 2024 04:03 PM
I'm delighted to hear about your positive experience, Theodore! Your feedback makes all the hard work worthwhile and I'm glad I was able to provide you with a smooth, transparent process. Being able to adapt to changes and provide helpful advice...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
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