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Erin Merryman - Highlands Residential Mortgage, Ltd. in New Caney, TX

Erin Merryman

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Highlands Residential Mortgage, Ltd.

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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
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closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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5 Star
99%
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1%
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Reviews from Web
  • Encompass
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    Wendy B
    Spring, TX
    Posted on July 19th, 2025 02:16 PM
    Timely, easy to undertand communications, all questions aswered promptly. Great, attentive service with good results.
    Reply from Erin Merryman
    July 21st, 2025 01:31 PM
    I'm very pleased to hear that you found my communication clear and timely, Wendy. Ensuring that all your questions are addressed promptly is a key part of the service I strive to provide. I'm glad that my attention to detail and service met...
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    Kelly P
    Conroe, TX
    Posted on July 17th, 2025 03:53 PM
    Erin is my go to lender.. she is on the ball and keeps in communication with everyone during the entire process. I know when Erin is handling any of my mortgage files we will have a smooth process.
    Reply from Erin Merryman
    July 17th, 2025 03:56 PM
    Thank you, Kelly, for sharing your thoughts. It means a lot to me that you see me as your go-to lender and that you find our communication effective during the entire process. My priority is to ensure everything runs smoothly for you, and I'm...
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    Kara R
    Houston, TX
    Posted on July 14th, 2025 10:32 PM
    Erin was very responsive
    Reply from Erin Merryman
    July 15th, 2025 04:17 PM
    I'm glad to hear that you appreciated my responsiveness, Kara. It's important to me to be there for my clients whenever they have questions or need assistance. If there's anything more I can do for you or any feedback you'd like to share about...
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    Rick D
    Humble, TX
    Posted on July 11th, 2025 12:50 PM
    We are repeat clients with Erin . She's just a pleasure to work. She is quick and efficient with her work. Very friendly. I would recommend her to anyone.
    Reply from Erin Merryman
    July 11th, 2025 01:21 PM
    I'm so glad to hear that your experience with me has been enjoyable and efficient. It's always a pleasure working with you, and I truly appreciate your recommendation. Thank you for your continued trust and kind words, Rick!
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    Tara H
    Galveston, TX
    Posted on July 9th, 2025 03:40 PM
    Erin provided me with all the information I needed and in a timely manner. She was friendly and easy to work with!
    Reply from Erin Merryman
    July 9th, 2025 05:58 PM
    I'm so pleased to hear that you found the information provided helpful and timely. It's important to me to make the process as smooth and friendly as possible. Thank you for sharing your positive experience, Tara!
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    Regina T H
    Kingwood, TX
    Posted on July 5th, 2025 10:11 AM
    Erin made this experience great by providing answers to questions and getting our loan approved with utmost speed. Thanks Erin!
    Reply from Erin Merryman
    July 7th, 2025 03:10 PM
    I'm thrilled to hear that your experience was so positive. Providing timely answers and ensuring a swift loan approval is always my goal. Thank you for your kind words, Regina.
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    Tommie H D
    Dripping Springs, TX
    Posted on July 4th, 2025 03:01 PM
    We’ve worked with Erin on several home purchases, and her expertise is outstanding. She brings a wealth of knowledge and experience to the table, and her communication throughout the process is consistently clear and proactive. Every transaction...
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    Reply from Erin Merryman
    July 7th, 2025 03:01 PM
    I am thrilled to hear about your positive experiences with each of your home purchases. It's wonderful to know that my expertise and communication have met your expectations. Thank you, Scott and Tommie, for your kind words and trust in my...
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    Derrick B
    Spring, TX
    Posted on July 2nd, 2025 12:06 PM
    Second time working with Erin. Most professional service. Very helpful & informative. Will highly recommend to our friends, neighbors, and family.
    Reply from Erin Merryman
    July 2nd, 2025 03:09 PM
    I'm thrilled to hear that you had a positive experience working with me for the second time. It was a pleasure to assist you, and I appreciate your recommendation to your friends, neighbors, and family. Thank you for your kind words and trust...
    read more
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    Raymond G H
    Kingwood, TX
    Posted on July 1st, 2025 03:43 PM
    Very professional from beginning to end. Easy to understand instructions and the online portal was perfect.
    Reply from Erin Merryman
    July 1st, 2025 04:51 PM
    I'm thrilled to hear that you found the process professional and the instructions easy to understand. I'm glad the online portal met your needs, and I appreciate your positive feedback. Thank you for choosing us to help.
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    Mark P
    Kingwood, TX
    Posted on June 27th, 2025 11:20 AM
    Everything was perfect
    Reply from Erin Merryman
    June 27th, 2025 01:28 PM
    I'm thrilled to hear that everything was perfect, Mark. It was a pleasure assisting you. Thank you for your wonderful feedback.
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
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    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.