Erin Merryman
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
I cannot say enough great things about working with Erin. As a REALTOR®, having a lender you can trust is everything, and she consistently go above and beyond for my clients. Whether it’s a first-time buyer or a complex transaction, she is...
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Reply from Erin Merryman
November 25th, 2025 02:09 PM
Stephanie, I genuinely appreciate your thoughtful feedback and trust in my work. Your perspective as a REALTOR® is invaluable, and I'm grateful to be part of your clients' home buying journey. Ensuring that transactions are smooth and timely...
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Excellent customer service.
Reply from Erin Merryman
November 24th, 2025 03:13 PM
Your feedback is much appreciated. Providing excellent customer service is a priority for me, and I'm glad to know it made a positive impact on your experience. If there's anything else I can assist you with, please feel free to let me know....
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Erin is extremely knowledgeable. She always responds promptly and keeps us informed of any and all actions taken or needed. This is the second time we have used her services and I would not hesitate to use her again and refer her to anyone...
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Reply from Erin Merryman
November 21st, 2025 01:49 PM
Sandra, it's wonderful to hear such positive feedback about your experience working with me. Your recognition of my prompt responses and efforts to keep you informed really means a lot. I'm grateful for your continued trust and for considering...
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Great customer service!
Reply from Erin Merryman
November 21st, 2025 01:49 PM
Thank you for your feedback on the customer service. I'm glad to know your experience was positive. If there's anything more I can assist you with, feel free to let me know.
Erin is so professional and so good at what she does.
Reply from Erin Merryman
November 17th, 2025 08:37 PM
Thank you for your kind words, Ellyn. I'm grateful you found my professionalism and dedication noteworthy. I'm always here to assist with any other needs or questions you might have in the future.
amazing communication and speedy operation! Thank you so much for all of your help in making this a success seamless operation for us!
Reply from Erin Merryman
November 17th, 2025 08:38 PM
Thank you for your kind words, Brandon. I'm glad to hear that the communication and process met your expectations. It was my pleasure to help make everything seamless for you. Should you need anything else in the future, feel free to reach...
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Erin was super sweet and helpfu! We recommend her to anyon!
Reply from Erin Merryman
November 17th, 2025 08:38 PM
Chloe, I appreciate your kind words about my approach. Being sweet and helpful are qualities I strive to embody, and I'm glad they made a difference for you. Thank you for your recommendation—I’m here if you ever need further assistance.
Erin is always available for questions, and prpmpt with updates, and gets the loan done! Always very happy clients!
Reply from Erin Merryman
November 7th, 2025 05:39 PM
Your feedback is much appreciated. I'm glad to hear that you found me available for questions and prompt with updates. It's important to me that you felt satisfied and well-informed throughout the process. If anything else comes up or if you...
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Erin and her team were outstanding throughout the entire home buying process. They were knowledgeable, responsive, and always took the time to explain every step clearly. They made what could have been a stressful experience smooth and efficient,...
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Reply from Erin Merryman
November 7th, 2025 05:40 PM
Austin, it's great to hear that you felt supported and informed during your home-buying journey. I believe that clarity and responsiveness are essential in making the process as smooth as possible. Your feedback about the professionalism and...
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Erin has vast experience in loan options and the approval process. She knows her stuff. But it is her genuine regard for the interest of her clients and no nonsense approach to issue resolution that really impressed us. By the time she joined...
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Reply from Erin Merryman
October 30th, 2025 06:20 PM
Your comments about my experience with loan options and the approval process mean a lot. I'm glad that my straightforward approach and genuine client care left a positive impression on you, Ron. Building trust is important to me, so hearing...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
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