Erin Merryman
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Excellent!!
Reply from Erin Merryman
March 14th, 2026 07:44 PM
Aaron, I appreciate your positive review! It's wonderful to know that your experience was such a good one. If there's anything further I can assist you with, please feel free to get in touch.
The loan was complete before our closing deadline and there were no issues at closing.
Reply from Erin Merryman
March 12th, 2026 01:56 PM
I'm glad to hear that everything went smoothly with the loan completion before your closing deadline, Jeremy. It's always my goal to ensure that the process is seamless and issue-free. If there's anything else I can assist you with, feel free...
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Erin goes above and beyond for my clients. She puts their needs first. She is an exert on handling issues when they arise, finding solutions quickly and delivering on time. I have worked with Erin and her team for over 25 years and She is one...
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Reply from Erin Merryman
February 27th, 2026 03:11 PM
Tami, thank you for your generous feedback. I'm glad to know that my approach to prioritizing client needs and resolving issues quickly has been valuable for you. Having worked together for over 25 years is truly meaningful, and your acknowledgment...
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Erin was efficient and communicated well with us. She made the buying process a pleasure.
Reply from Erin Merryman
February 13th, 2026 03:09 PM
I'm glad to hear that you found the buying process enjoyable and that my communication met your expectations, Merrell. Efficiency and clear communication are important to me, so it's wonderful to know that it made a difference for you. If you...
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Friendly, courteous, prompt
Reply from Erin Merryman
February 13th, 2026 03:10 PM
Dennis, I appreciate your feedback on the service you received. It's important to me to be friendly, courteous, and prompt in every interaction. If there's anything more I can do to assist you in the future, I'm just a call or message away.
Nothing, it was all excellent
Reply from Erin Merryman
February 2nd, 2026 02:55 PM
Nicholas, I'm grateful to hear that your experience was excellent. It's rewarding to know that everything met your expectations. If you have any future needs or questions, feel free to get in touch.
Erin was genuinely happy for us . Always kind and a pleasure to talk to.
Reply from Erin Merryman
January 19th, 2026 03:07 PM
Cynthia, I'm pleased to know that you found our interactions to be positive and uplifting. It was a pleasure for me to be part of your journey and to see your success unfold. If there's anything more I can assist with, please feel free to get...
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Methodical, calm, coherent, good with reminders and explaining.
Reply from Erin Merryman
January 12th, 2026 08:01 PM
I'm glad to see that you found my approach to be methodical and clear. It's important to me that the process remains coherent and stress-free, so I'm happy to know the reminders and explanations were helpful for you. If there's ever anything...
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Great advice and communication!
Reply from Erin Merryman
January 12th, 2026 03:34 PM
I appreciate your feedback, Robert. I'm glad my advice and communication were helpful to you. If you ever have more questions or need further assistance, feel free to reach out anytime.
Erin was great to work with.
Reply from Erin Merryman
December 8th, 2025 03:15 PM
Julie, I appreciate your feedback. It’s gratifying to know that you had a positive experience working with me. If you need anything else in the future, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
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