Erin Merryman
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Erin and her team were friendly, informative, honest and helpful. I was extremely happy they work around me and my busy work schedule. They were always available to answer any questions and got back with me quickly. I am so thankful we used...
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Reply from Erin Merryman
April 27th, 2026 07:01 PM
Eileen, I'm grateful for your kind words about the friendly and informative service you received. It's wonderful to know that we could accommodate your busy schedule and be available to answer your questions promptly. Your satisfaction and...
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I appreciate the excellent service and responsiveness. I received goood financial advice and my questions were answered thoughtfully.
Reply from Erin Merryman
April 27th, 2026 05:57 PM
Jennifer, I appreciate your kind words about the service and responsiveness you experienced. It's great to know that the financial advice and thoughtful answers to your questions met your needs. Thank you for sharing your positive experience...
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Erin was a great communicator through the entire process.
Reply from Erin Merryman
April 13th, 2026 04:15 PM
I'm happy to hear that my communication throughout the process was helpful for you, Justin. It was a pleasure working with you, and I appreciate your feedback. If you ever need assistance in the future, please feel free to reach out.
From start to finish, Erin was great. She always picked up the phone; we never got her voicemail She answered all of our questions, no matter how trivial. She called and emailed frequently just to check in. She made the entire process straighforward...
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Reply from Erin Merryman
April 10th, 2026 02:26 PM
Tanya, I'm happy to know that the process was straightforward and painless for you. Frequent communication is very important to me, so I'm glad it made a difference. Your recommendation means a lot, and I'm here if you have any future questions...
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Erin was friendly but professional. She went above and beyond to help us with each detail of the process of buying a home.
Reply from Erin Merryman
April 7th, 2026 01:52 PM
Judith, I appreciate your kind words and am glad to hear that you found my approach both friendly and professional. Going above and beyond to assist with the details of buying a home is something I take to heart. It has been a pleasure working...
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Erin kept us well informed about the process and was very responsive to our question. We felt totally supported and reassure.
Reply from Erin Merryman
March 30th, 2026 02:02 PM
Michael, I appreciate your feedback and am glad to hear that you felt well-informed and supported throughout the process. Being responsive and ensuring your peace of mind are important to me. Should you have any more questions in the future,...
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Their communication was clear and they met all the deadlines. Their advice was highly useful. I really liked how they gave weekly updates on the progress of the loan. I would recommend them to friends and clients.
Reply from Erin Merryman
March 31st, 2026 03:33 PM
I'm glad to hear that the clear communication and adherence to deadlines were valuable for you. Providing weekly updates is a key part of my approach, and it’s great to know it made a positive difference in your experience. I truly appreciate...
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Erin is the BEST in the business!
Reply from Erin Merryman
March 23rd, 2026 01:41 PM
Robin, thank you for your high praise. I'm here to help.
Erin was very knowledgeable in an area I knew nothing about!
Reply from Erin Merryman
March 17th, 2026 01:48 PM
Alison, I'm glad I could provide the knowledge and support you needed in unfamiliar territory. If there's anything else you'd like assistance with or learn more about, feel free to get in touch.
This was our first time going through the home buying process, which was intimidating, but Erin and the entire team at Highland made us feel so informed and confident every step of the way. We are so happy we made the choice to take this journey...
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Reply from Erin Merryman
March 20th, 2026 06:30 PM
Grant, it's great to hear that you felt informed and confident throughout your first home buying experience. I understand how daunting this process can be, and I'm glad my efforts, along with the support of my team made a difference for you....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
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