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Erin Merryman - Highlands Residential Mortgage, Ltd. in New Caney, TX

Erin Merryman

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Highlands Residential Mortgage, Ltd.

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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    M
    Monica D
    Kingwood, TX
    Posted on March 8th, 2024 01:41 PM
    I am a first time buyer and I was so nervous about making this jump, but not only did you make my experience pleasant, you all took your time to answer any questions that I had and you went ABOVE AND BEYOND to make my DREAM of home ownership...
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    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I can't express enough how much your kind words mean to me, Monica. My team and I pride ourselves on making the home buying experience as smooth and enjoyable as possible, especially for first-time buyers like you. It was a pleasure to answer...
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  • Encompass
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    Alyse K
    HUFFMAN, TX
    Posted on March 5th, 2024 05:18 PM
    Erin is the best!!! She kept us up to date and did it all in a very timely manner. I love how she was always willing to answer any questions we had. She helped us understand the important things, but did not overwhelm with little details that...
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    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    Thank you so much for your kind words, Alyse. I'm thrilled to hear that you had a positive experience working with me at Thrive Mortgage. I always strive to keep my clients informed and help them understand the process without overwhelming...
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  • Encompass
    K
    Kristi D
    Humble, TX
    Posted on March 4th, 2024 03:24 PM
    Erin’s hard work right to the end to make sure we made it to closing on time was amazing!
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm thrilled to hear that you had a positive experience with your closing process, Kristi. Your kind words are greatly appreciated. It was a pleasure working with you and helping you through each step to ensure a timely closing. Here at Thrive...
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  • Encompass
    T
    Thomas M S
    GALVESTON, TX
    Posted on March 4th, 2024 03:07 PM
    Have used Erin and her team on several transactions over the last 20 years. Their communication is outstanding, they are efficient and easy to work with us! Highly recommend!
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    Tom, thank you so much for your kind words and the 5-star rating! It's always a pleasure working with you. Over the past 20 years, we've strived to provide excellent service and communication, and I'm delighted to hear that you've had positive...
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  • Encompass
    M
    Margaret M
    GALVESTON, TX
    Posted on February 28th, 2024 03:55 PM
    It was great because my Buyers and myself have had mortgages previously and they also went great. I would use Erin again.
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    It was a pleasure assisting you and your buyers. Your satisfaction and trust in Thrive Mortgage and my services mean a lot. I always strive to provide the highest level of service to all my clients. I'm glad to hear that you had a great experience...
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  • Encompass
    M
    Michael M
    GALVESTON, TX
    Posted on February 28th, 2024 03:05 PM
    Erin and her team have been our “go to” lender for at least 7 transactions and we have continued to be impressed with their professionalism and counsel. Their knowledge of the industry comes through with their guidance and advice.
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm absolutely thrilled to hear such positive feedback, Michael. It's always a pleasure to assist you with your transactions and we strive to provide the best guidance and advice possible. Your trust in us is greatly appreciated and we look...
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  • Encompass
    R
    Robert C B
    COLDSPRING, TX
    Posted on February 20th, 2024 01:45 PM
    They always get it done.
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm absolutely thrilled to know you had a positive experience with me at Thrive Mortgage, Robert. It's gratifying to hear your feedback and that "they always get it done" resonates with the dedication we have towards our clients. Thank you...
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  • Encompass
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    Karla M D
    CLEVELAND, TX
    Posted on February 16th, 2024 01:26 PM
    The process was very easy, well explained and communication was great. I know there can be road blocks when dealing with a VA loan but the team was great and very knowledgeable.
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    Thank you so much for your positive feedback, Karla! It's wonderful to hear that you found our process easy and well-explained. Communication is a key part of our service, and we always aim to keep our clients informed and at ease. I'm glad...
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  • Encompass
    J
    Jillian S
    HOUSTON, TX
    Posted on February 14th, 2024 04:22 PM
    Erin was so responsive and willing to meet with us virtually. This was our first time buying a home and she made us feel so comfortable throughout the whole process.
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm thrilled to hear that you felt comfortable throughout the process, Jillian! Buying a home, especially for the first time, can indeed be overwhelming. But I'm glad that our virtual meeting and my responsiveness helped make the process smoother...
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  • Encompass
    K
    Kerri B
    COLDSPRING, TX
    Posted on February 13th, 2024 01:29 PM
    Uploading documents in the portal was user friendly. Communication was clear, timely and always kind. Thank you for a perfect experience.
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm thrilled to hear that you found the process to be user-friendly and efficient, Kerri. Your kind words truly made my day! At Thrive Mortgage, we always strive to provide clear and timely communication to make the mortgage process as smooth...
    read more
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
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    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.