Erin Merryman
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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8:30 AM to 5 PM
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8:30 AM to 5 PM
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All around a great transaction process
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm so pleased to hear that you found the transaction process to your liking, Lauren! Here at Thrive Mortgage, we strive to ensure all aspects of our service are smooth and efficient. Your positive feedback really makes my day. Thank you for...
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I felt I could ask all my questions and get easy to understand answers, she was very personable and she made this whole process easy and stress free.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much for your kind words, Tess. I'm delighted to hear that you had such a positive experience. My goal is always to make the mortgage process as straightforward and stress-free as possible. It was a pleasure working with you, and...
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Clear and concise communication of what was needed to move forward. No last minute surprises. Nice job for sure.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much for your kind words, Kathe! I'm delighted to hear that you found our communication clear, concise, and efficient. Your positive experience is what we strive for. Your feedback reinforces the effort we put into every customer...
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Erin was communicative, friendly and on top of the entire process. We had the clear to close well before our closing which is quite the feat these days. It was a pleasure to work with her!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm so glad to hear about your positive experience, Sonya. It was a pleasure working with you as well. I always strive to provide clear and timely communication throughout the entire process, and I'm delighted to know that this was reflected...
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Erin was very quick and efficient with our loan process. She does an amazing job of explaining things in a manner that made us very comfortable. The app experience was also very easy to use and organized.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear that you had a positive experience with the loan process, Olivia. It's always my goal to make things as clear and understandable as possible for my clients. I'm glad you found the app easy to use and organized as well....
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Very professional and knowledgeable of current market rates and strategies. Wonderful experience!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much for your positive feedback, Andrew! I'm thrilled to hear that you had a wonderful experience and found value in our discussions about the current market rates and strategies. It was a pleasure helping you navigate your mortgage...
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The entire process was fast smooth and easy. The entire online closing solution is highly recommended.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm delighted to hear that you had a positive experience with our online closing solution. Your feedback is much appreciated and it's great to know that you found the process fast, smooth, and easy. We constantly strive to provide efficient...
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She answered the questions that we had very timely
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you for taking the time to leave a review, Trace. I'm glad to hear that you found my responses timely and helpful. At Thrive Mortgage, we strive to provide efficient service and I'm pleased to know that I met this expectation for you....
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I feel like this has been the quickest, simplest mortgage process yet. She is easy to work with and explains things thoroughly.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I greatly appreciate your kind words, Daniele. I'm thrilled to hear that you found our mortgage process quick and straightforward. I always aim to make the process as simple as possible and I'm glad to know you felt supported and informed....
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The experience was great because my Client had a unique case and you were able to help her get a mortgage.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear about your positive experience, Linda! It was truly my pleasure to assist and help your client secure a mortgage that met her needs. I always strive to provide the best service possible and your feedback is very encouraging....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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